Digital Accessibility Experts

Building an Accessibility Centre of Excellence - Episode 16

Digital Accessibility Experts

Show Notes

In 2023 many organisations are getting serious about accessibility. After public commitments from senior leaders, they often recruit someone to create an Accessibility Centre of Excellence (ACE) to embed accessibility throughout the organisation.

This makes perfect sense. However, the skills needed to be an Accessibility Strategist and Leader are different from those needed to be an Accessibility Specialist.

We’ve helped many Heads of Accessibility make this transition, from testing for accessibility and fixing it in products, to working with teams all over the company to embed motivation and structured delivery of accessibility in all the work they do. In this webinar, we share things we’ve learned as we’ve helped organisations like ServiceNow and HSBC develop and invest in their ACE.

We look at the process of initiating and optimising an ACE all the way through, from getting buy-in, funding, and momentum, benchmarking and building a plan, building accessibility into team capabilities and processes, and reporting on its return on investment on stakeholders, following the blueprint in ISO 30071-1 which our CEO wrote.

Whether you’re new to building your ACE or want to take an established one to the next level, this hour will help you make and accelerate your plans.

This audio was originally recorded as a webinar.

You can access the video recording of the webinar, and its transcript, here https://www.hassellinclusion.com/webinars/whats-the-best-way-of-getting-to-accessibility-compliance-in-2023/.

Access it through HiHub. Registering on HiHub will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars.

More from Digital Accessibility Experts

Oct 14, 2026

Global Accessibility Awareness Day (GAAD) sparks many important conversations about accessibility. But once the awareness day is over, the practical questions begin. Questions like: Where should we start? How do we get leadership to care? How do we secure budget? What should we focus on when resources are tight? How is AI changing accessibility? How do we hold suppliers accountable for accessibility? How do we challenge misconceptions about accessible design? In this special ‘Ask Us Anything’ session, Jonathan Hassell and consultants from Hassell Inclusion answer these questions submitted by attendees and share practical advice based on the challenges organisations are facing right now.

Sep 14, 2026

Making events and meetings accessible for all is something we’re asked about again and again. Whether it’s a team meeting, a webinar, a workshop in your offices, or a large conference, ensuring people with disabilities can fully participate isn’t optional.

Aug 14, 2026

In the current business climate, continuing accessibility progress can feel uncertain in many organisations. Budgets are tighter. Priorities are shifting. And, in some cases, the momentum that once existed around accessibility is starting to slow – or even move backwards.

Jul 14, 2026

Building on our 2025 webinar, Creating Accessible Documents, this session moves the conversation forward.

Jun 14, 2026

Each year, digital accessibility evolves – new technologies emerge, regulations shift, and organisations adapt to rising expectations from customers, employees, and stakeholders.

See all episodes →