Orbit - An Hg software leadership podcast

Unlocking real-time behavioral data in SaaS: Tim Harrison speaks to Snowplow Analytics' Yali Sassoon

Orbit - An Hg software leadership podcast

Show Notes

Today, nearly all businesses are using some form behavioral customer data to drive insight. There is a wide spectrum of sophistication emerging, from small businesses using basic website analytics to understand customer journeys, to SaaS businesses putting behavioral data in the heart of their product, processes and decision-making.

In this episode of the Orbit podcast Tim Harrison, a specialist in Hg's data science and analytics team, speaks with Yali Sassoon, co-founder at Snowplow Analytics – a business helping organisations to unlock value from rich customer data.

More from Orbit - An Hg software leadership podcast

Oct 22, 2026

What does AI have to prove when the buyer is a CFO? Elias Apel, CEO of Lucanet, answers from both sides of the table: he was a Lucanet customer, then its CFO, and now leads the company as it brings AI agents into finance and tax teams. Host Sebastian Zureich of Hg asks where AI can stand alone, where it cannot, and what a sceptical buyer demands of any software vendor.

Aug 13, 2026

Published in a week when Lovable's valuation doubled to $13.3 billion, up from $6.6 billion in December, this episode presents Ryan Meadows story of joining Lovable as a customer before becoming its Chief Revenue Officer, and how that experience shapes everything about how he thinks about AI, growth and the future of software. Hg's Tim Harrison sits down with Ryan to explore how they reached $400 million ARR in just 15 months, what it means to build an organisation entirely without legacy tooling, and why Ryan thinks most enterprises are still barely scratching the surface of what AI can do for their people.

Jul 9, 2026

Every December, Rob Toews publishes ten AI predictions in Forbes, then comes back a year later and grades himself in public. That habit of putting a stake in the ground, and owning the misses, makes him one of the more interesting voices in the space. In this conversation with Jon Wulkan, he explains why the frontier has narrowed to a handful of Western labs, why even well-resourced challengers have struggled to keep pace, and why the much-feared "SaaS apocalypse" is probably overdone.

Jun 10, 2026

In this episode, John Cranmer is joined by Gil Elbaz, Co-Founder and Chief AI Officer at Onyx Security, the company building the secure AI control plane for the agentic era. Gil, formerly in the CTO office at Nvidia working on multi-agent infrastructure, argues that the AI attack surface has fundamentally changed. The old boundary between what is yours and what is not has collapsed, and every agent, every MCP, every tool connection is now part of the perimeter.

May 28, 2026

The inventor of DevOps explains why AI needs engineering rigour and human collaboration.

See all episodes →