Building Better Patient Experiences with Alan Dubovsky

In this episode, Dr. Sanjiv Shah, Chief Medical Officer, MetroPlusHealth, discusses how care management, provider partnerships, and timely information exchange have helped MetroPlusHealth earn consecutive four star Medicare Advantage ratings. He also shares strategies for closing care gaps, improving transitions after hospital stays, and preparing providers for digital quality reporting requirements.

In this episode, Dr. Alice Chen, Chief Health Officer at Centene, discusses how health plans can use evidence based prevention frameworks to improve outcomes, guide investments, and reduce waste. She shares lessons from food as medicine initiatives and explains why interventions must be supported by rigorous data, tailored to underserved populations, and proven effective before scaling.

In this episode, Moshim Kukar, MD FACS FSSO, Professor and Chair, Surgical Oncology, Program Director, Complex General Surgical Oncology Fellowship, Roswell Park Comprehensive Cancer Center, discusses how specialized teams, robotic surgery, and structured training improve surgical outcomes.

In this episode, Penny Jefferson, RN, Director of Clinical Documentation Integrity Services in the HIM Division of Patient Financial Services at UC Davis Medical Center, joins the podcast to discuss whether AI is truly improving workflows and the importance of supporting the entire patient journey. She also shares insights on the growing need for clinical documentation integrity within workflows and how she defines success as a leader.

In this episode, Kevin Neese, MD, Co-owner, Helix Advanced Medicine, discusses building a prevention focused primary care model, improving healthspan, and using early risk detection to keep patients healthier and out of the hospital.