Show Notes
AI and automation are being adopted across industries — but how they are chosen, designed and implemented varies. Where one company automates, another may face ethical risks that outweigh the benefits. For example, finance and health organizations are leveraging AI much differently than those in retail.
Shobhit Varshney, VP and Senior Partner, Americas AI GenAI IoT Lead at IBM, joins the show to discuss large-scale AI and automation deployment, things to consider when building out tech and how to manage systems within ethical and regulatory constraints.
Join us as we discuss:Strategic AI development, deployment and integration The importance of ethical AI and risk management The democratization of AI and its worldwide effect
More from Generation AI: Automating Better Business
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When effectively leveraged for customer service, AI can transform every interaction into a smarter, faster, and more personalized experience.