How to Be Awesome at Your Job

1165: How to Have Better Disagreements with Julia Minson

How to Be Awesome at Your Job

Show Notes

Julia Minson reveals her strategies for making disagreements productive.

— YOU’LL LEARN — 1) The HEAR framework for productive disagreements 2) The key to avoiding a stalemate in an argument 3) Simple phrases that communicate curiosity instead of judgment

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— ABOUT JULIA — Julia Minson, from the Harvard Kennedy School, studies the psychology of disagreement and conflict. Her work focuses on how people can communicate across differences without conversations becoming hostile or unproductive. She’s the author of How to Disagree Better and studies “conversational receptiveness” — the language patterns that make people more open, collaborative, and willing to engage. • Book: How to Disagree Better • Website: DisagreeingBetter.com

— RESOURCES MENTIONED IN THE SHOW — • Book: The Everlasting by Alix Harrow • Past episode: 311: Communication Secrets from FBI Kidnapping Negotiator Chris Voss

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