Show Notes
This week TOPcast takes you on an international journey to hear from Tuan Vu an experienced Service Management Consultant sharing this thoughts on the importance of a customer centric ITSM tool!
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For our final episode of the season we are joined by TOPdesk co-founder and CEO, Wolter Smit. Wolter takes us through the highlights of his journey with TOPdesk thus far, sharing some captivating insights along the way. Given the evolution of technology that he has been a witness to, and been a part of, his perspectives are unique and thought-provoking. If you're looking for an inspirational pick-me-up to accompany your morning coffee today - this is it! As we wrap up the season, we'd like to thank our listeners for tuning in. Don't forget to sign up to get email updates via our page: https://page.topdesk.com/topcast
Knowledge is Key - In this episode we hear from TOPdesk Consultant Hannah Price, as she sheds some light on the importance of Knowledge Sharing and KCS. In addition to our wonderful guest, TOPcast team member Anushi stands in as guest host for this episode. Tune in to learn helpful tips throughout to give you and your team some action items.
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As a manager you have probably found yourself wondering how to keep the office culture alive amidst virtual meetings. Is it enough to create online coffee chats, and other watercooler style meetings? Tune into this weeks' episode to hear the lived experience of Ray McGuire, as he shares some unique stories and useful tips to help you re-ignite the social interactions amongst your team.