Show Notes
You explained it. They nodded. And two weeks later, it's wrong.
That's not a people problem — it's a missing step. In this episode I break down The Echo Check: a 3-step, 90-second move that closes the gap between what you said and what your team actually heard.
I also tell the story of the time I was the one who misheard — and what it cost.
THE ECHO CHECK 1. Land it — one sentence: the decision, the ownership, the deadline. Then stop talking. 2. Echo it — kill "does that make sense?" Ask: "Just so I know I explained it right — what's your first move on this?" 3. Log it — one written line. It ends "I never said that" and "I never heard that."
Plus how this maps to the LEAD Framework: Listen, Envision, Align, Drive.
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