What the Mills Review tells us about the future of payment journeys // Fintech

Episode Eight: Non-financial misconduct – practical implications of the FCA’s latest guidance In this episode, Nick Marshall and Alison Wilson discuss the latest rules and guidance changes and draw out what is changing and the key practical implications for firms. To listen to all episodes in this series, visit our website.

Episode Seven: Third party harassment In this episode, Nick Marshall and Laurie Ollivent discuss the new employer liability for third-party harassment which comes into force in October 2026, including the steps businesses should be taking now to prepare. To listen to all episodes in this series, visit our website.

Episode Six: Workplace monitoring In this episode, Sinead Casey, Greg Palmer, and Leanne Raven discuss the evolving role of workplace monitoring technologies, the potential pitfalls for employers and practical tips to mitigate risk. To listen to all episodes in this series, visit our website.

Episode 44: Payments Monthly Olivia Murphy, Megan Gosling & Simon Treacy The OpenAI-Hugging Face incident, which we discussed in our previous payments podcast, shows how AI agents can act in unexpected ways. In this episode, Olivia Murphy, Megan Gosling and Simon Treacy apply this to agentic payments and consider the implications for authorisation, authentication and liability. Listen to all episodes on our Payments podcast webpage.

Episode 43: Payments Monthly Richard Hay, Peter Church, Olivia Murphy & Megan Gosling The recent incident in which an OpenAI agent hacked Hugging Face reveals both the capability of frontier AI models and the limitations of guardrails and sandboxes to contain AI agents. In this podcast episode Peter Church explains what happened and Richard Hay and Olivia Murphy consider the implications for agentic commerce. Listen to all episodes on our Payments podcast webpage.