Show Notes
Travis County's Senior Systems Engineer explains why his team migrated 1,900+ Apple devices back to Jamf after trying a competing MDM, and how Jamf tools caught phishing test emails before users ever saw them.
Billy Roberts manages endpoints for Travis County government in Austin, Texas, a hybrid environment with 6,900 Windows devices and nearly 2,000 Apple devices including iPhone, iPad, and Mac computers. In this episode of Jamf After Dark, Billy shares why they left Jamf, what went wrong with their previous MDM, and what brought them back. He also walks through how Jamf Trust quarantined phishing emails before users could even open them, and how Jamf Security Center's detailed app reports eliminated the manual research from their technology assessment program. 🎙️ Jamf After Dark, a podcast from Jamf introducing you to the people, products, and stories behind Apple device management and security. Hosted by Kat Garbis and Josh Thornton.
What You'll Learn: Why Travis County chose Jamf over a UEM for Apple device management How Jamf Pro responds to configuration changes instantly compared to hours on a competing MDM How Jamf caught internal phishing test emails before users could see them How Jamf Security Center's app reports cut their technology assessment timeline by a third
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Resources: MDM Migration Checklist https://www.jamf.com/blog/mdm-migration-checklist/ Jamf Pro https://www.jamf.com/products/jamf-pro/ Jamf Protect https://www.jamf.com/products/jamf-protect/
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Mobile device security is the biggest blind spot in most organizations, and most IT teams have no way to investigate when something goes wrong. Chris Deane, Senior Sales Engineer for Jamf Security Products, and Harry Jenkins, Senior Sales Manager for Jamf Mobile Forensics, sit down with hosts Kat Garbis and Josh Thornton to talk through what actually happens when a mobile device gets attacked. They cover the full picture: why MDM alone isn't security, how mobile threat defense stops most attacks but not all, and where Jamf Mobile Forensics comes in for the ones that slip through. Plus a deep dive into spyware — Pegasus (NSO Group), Predator (Intellexa), zero-click attacks, why journalists are targeted just as often as executives, and how Jamf Threat Labs builds detection rules for threats that have never been seen before. CHAPTERS: 0:00 Mobile devices are the #1 security blind spot 1:50 Meet the guests: Chris Deane and Harry Jenkins, Jamf Security 2:56 What makes Mobile Security different from endpoint security? 5:08 MDM, Mobile Threat Defense, and Mobile Forensics: the three layers explained 7:18 Why Only 15% of mobile devices are properly secured 9:49 Personal vs. Work: why the blurred lines make mobile security hard to enforce 15:36 Incident Response: what happens when an employee says their phone was attacked? 17:43 What Mobile Forensics actually means, and what Jamf is not looking at 19:57 iOS vs. Android CVEs: 90-120 Apple patches vs. 600-900 Android in 12 Months 22:43 Spyware: What Predator and Pegasus actually do to your mobile device 25:37 Targeted malvertising and the shift from One-Click to Zero-Click Attacks 29:07 Who gets targeted: executives, journalists, and travelers in High-Risk countries 33:20 How Jamf Threat Labs detects unknown threats using behavioral analysis 36:43 AI Analysis in Jamf Mobile Forensics: deeper insights without Forensic skills