
Epi 229: Estimating A Job From Your PHONE Is Here Now | Coach Chase
The Builders Ladder: Business Growth Strategies for Residential Construction BusinessesShow Notes
Coach Chase has gone through the numbers of over 100 building companies as a coach at The Professional Builder. His dad was a builder who did new builds, remodels and commercial work, but couldn't always pick him up from school on time. So Chase coaches building company owners on how to run the business without missing key life moments.
Owen sits down with Chase to go through how he got here. He built stages and sets for film and events, traveling 10 months a year for almost 10 years, then did fix and flips around Austin from 2017. After 2020, a vacation to Portugal turned into a business with a Portuguese partner who has developed land his whole life. They have about 200 acres on the side of a mountain and develop it one lot at a time. Once he had systems in place there and didn't need to be on site, Chase joined TPB as an accountability coach. He called members every week or two to check the job ad or WIP report got done, and to remind them why they wanted it in the first place. He then moved to performance coach, going through members' numbers every month and matching them to TPB playbooks, and now heads up partnerships across North America.
If you've wondered what a TPB coach does on a call with a member, start at 10:06.
What's covered - Growing up on his dad's job sites and why that shaped how he coaches builders - Buying abandoned land in Portugal, including a lot with no legal documents - Putting manufactured homes and RV slots on unrestricted land outside Austin - What an accountability coach checks on a 15 minute call - Reviewing 100+ companies' numbers as a performance coach - Partners TPB works with on estimating software, AI and recruiting
About Chase Chase is head of partnerships and network for North America at The Professional Builder, based in Austin, Texas. Before that he was an accountability coach and then a performance coach at TPB, and he develops land in Portugal with a Portuguese business partner.
Mentioned in this episode - TPB events: https://tpbevents.com
Chapters: 00:00 Teaser: the reason behind every accountability call 01:05 Growing up on his builder dad's job sites 02:26 From film sets to buying abandoned land in Portugal 06:44 RV slots and rentals on unrestricted Austin land 07:38 TPB events for the next 12 months 10:06 What an accountability coach checks on each call 11:52 Performance coaching with monthly numbers and playbooks 13:43 Partners for estimating, AI, merchant discounts and recruiting https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder See omnystudio.com/listener for privacy information.
More from The Builders Ladder: Business Growth Strategies for Residential Construction Businesses
Coach Chase came back to Texas from a land development business in Portugal. He joined The Professional Builder as an accountability coach, moved up to performance coach, and now runs partnerships across North America from Austin. He and Owen go after a habit both of them see in owners: spending hours trying to AI-ify the whole business, with no extra jobs signed and nobody on the team in charge of what got built. The fix starts with the Business Maturity Date. Owen sets a 3 to 5 year target and works it back: $12M a year is 12 projects, and at a 50% close rate that needs 24 quotes and 48 qualified leads. Next he splits 12 to 18 metrics across finance and pricing, pipeline, project management, and administration and legal. Each department goes to one person, and that person installs the AI. From there, Chase covers checking every AI output against someone who knows what a good result looks like. He also covers keeping data access read-only and training estimating AI on a cost catalog. The strongest result in the episode: one member did $400K less revenue and made $100K more gross profit by sticking to $150K to $200K remodels.
Louis, a developer based in Vancouver, faced a critical operational bottleneck when scaling his residential construction company. He was trapped trying to solve technical issues on site and relying on the undocumented loyalty of subcontractors who had worked alongside him for 11 years. This lack of clear expectations meant trades arrived on unprepared sites, wasting schedule time and pulling Louis away from high-level sales.
Will Pritikin, founder of Aforma Design Studio, saw high-end builders repeatedly losing money because their in-house designers quit or fell months behind schedule. Instead of relying on blind optimism and jumping into massive portfolio projects without proper planning, Will introduced a structured system for charging for pre-construction. By shifting to a visual-first design approach and leveraging third-party design teams, builders can secure client decisions early, keep trade partners profitable, and stop hemorrhaging cash on site delays. Links & Resources Aforma Design Studio - https://www.aforma.co/ 🕒 Timestamped Key Points 04:30 Transitioning from unreliable in-house design hires to scalable third-party design teams. 08:50 Why chasing large portfolio projects without charging for pre-construction drains company margins. 14:15 Utilizing Professional Service Agreements to secure premium funding before drafting plans. 23:30 Implementing Integrated Project Delivery to hold the builder, designer, and client mutually accountable. 26:45 Using visual-first architectural renderings to catch MEP errors before the electrician arrives. 33:20 Quantifying the half-million dollar penalty of losing a rockstar superintendent to site burnout. 45:05 Deploying Target Value Design to stop client indecision from delaying the construction schedule. https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder See omnystudio.com/listener for privacy information.
Narelle and Graham Brown of Pedersen Homes realized they were the primary obstacles to their own company's success. Despite growing to 12 staff members, Graham was still manually erecting site fences and emptying rubbish trailers. Worse, he was taking up to 16 phone calls a day from a single foreman, bleeding site problems into their family dinner time and forcing the couple to take separate holidays just to keep the business running.
James, owner of Chain Construction in Auckland, was trapped hitting a severe growth ceiling. After taking over the business and doubling revenue from $1.6 million, he found himself working 60 hours a week, pricing jobs late at night, and constantly acting as the primary problem solver for his crew. Growing the company any further felt like a guaranteed path to extreme stress because he had become the bottleneck for every operational decision.