
Show Notes
Summary: This episode uncovers the ten key questions every fitness business professional should ask to evaluate their side-hustle ideas, boosting the chances of success while minimising risk.
5 things you'll learn in this episode: How urgency can determine the immediate success of your fitness side hustle. Why narrowing down your market size can help you attract paying clients faster. How pricing potential and client acquisition costs affect long-term profitability. The importance of creating a unique offer and protecting it from being easily copied. How to test and rank multiple ideas before committing time and resources.
You've probably got a great idea for a 'fitness side hustle'. It's part of your pursuit of multiple income streams as a fitness professional. And I'm all for it. I think it's a great idea in the health and fitness industry, where the badge of 'fitnesspreneur' is displayed proudly. And I know you've got no shortage of ideas. I know, because I'm the same. I call them 'projects' – side quests from your primary income stream. But all these ideas leads to one big problem… which one to choose? The biggest mistake I see people making when launching a new project is that they simply launch the first half decent idea they think of and try to turn it into a business. But honestly, what are the chances it will work? Out of the thousands and thousands of ideas you'll have in the next few years, what are the chances that the very first idea will be the one that gives you that financial freedom you've always dreamed of? Tiny. The chances are tiny. Just like the chances of throwing a dart at a dartboard and hitting the bullseye on your very first attempt. The best way to hit the bullseye is to throw more darts. Throw 100 darts, and you'll probably hit the centre with one of them. But what if we could increase the size of the bullseye? What if you could test your business idea before launching it (before even building it) to grow the bullseye and increase the chance of success. What if you could rank the potential of your ideas so you know which ones are most likely to succeed? Well you can, and you can do it by asking ten simple questions before you spend any time or money on turning that idea into a business. In his book, The Personal MBA, Josh Kaufman gives us ten ways to evaluate a market. I've adapted these into ten questions a fitness business owner can ask to tip the odds of success in their favour. I've spoken about this book before, in an episode of The Business of Fitness Podcast called 'The only 5 reasons your fitness business is failing' (you can also read the article here). Let's look at these ten questions, and give a few examples from the fitness industry to help to understand how we can apply them.
Question 1: Urgency. How urgent is the need for the service you're providing? If the level of urgency is high, your business will experience success sooner. And for something that's starting as a side-hustle, immediate success is really important because it gives you the feedback you need to turn this idea into something bigger. A treatment program for diabetes or osteoporosis has a high level of urgency. So does a body transformation program for brides-to-be, or a pre-season sports program. A gym membership catering to general population isn't as urgent.
Question 2: Market size. How big is your potential market? This is an interesting one, because generally speaking, the bigger the market, the more people who will pay you money. But if you make the common mistake of trying to create a service for everyone, you'll find it's too general and not actually specific enough to solve a narrow problem and attract paying clients. But you do need to make sure your market is big enough to sustain your idea. Short, high intensity small group exercise classes run at lunch time in the CBD have a large potential market. Those same classes in a small country town don't.
Question 3: Pricing potenti
More from The Business of Fitness Podcast
In this episode Dan explores why chasing more leads can worsen your life, and how fitness business owners can rethink success to build greater freedom, purpose and profit. You will learn: Why chasing more clients could be keeping you trapped in the gym owner rat race. What a disastrous rat bounty reveals about a mistake you might be making in your business. How to tell whether your numbers are improving while your life gets worse. What rocket science can teach you about questioning the way you run your business. How to work backwards from the life you want to the business you actually need. If you enjoy this, you'll also enjoy the following, they're some of my most popular articles and podcasts on topics similar to this one: How my business earns me 23 hours a week. read | listen The Ultimate Guide to Business KPIs. read | listen I tracked every minute of work time for a year. Here's what I learned. read | listen Your REAL Hourly Rate: The True Cost of Running a Fitness Business. read | listen A philosophy for a full and good life. read | listen
In this episode, Ben Luckens interviews Dan about why remarkable client experiences will become a major competitive advantage for fitness businesses in the age of AI. This episode covers some of the topics from the 2026 Perth Fitness Business Client Experience Workshop. Learn more about that here. Dan explains why businesses need to move beyond simply delivering a service and start creating experiences that make people feel something and give them stories to share. They discuss experience marketing, the value of doing things that do not scale, and how better member experiences can improve retention, referrals and revenue. Dan also breaks down his one-size-fits-all, one-size-fits-some and one-size-fits-one approach, and explains why the employee experience will become just as important as the client experience.
In this episode, Dan Williams explains how personal trainers can design a PT session that clients remember, value and talk about. (it's also a summarised 'sneak peak' of the upcoming 2026 Perth Fitness Business Client Experience Workshop) He walks through how to map every client touchpoint, identify the pits that damage trust, improve the forgettable parts of the session and create a small number of memorable peaks. Listeners will learn how to use intended feelings, intended stories, benchmarking and the Ten Star Thought Experiment to improve client retention, referrals and the overall personal training experience. Learn more: 2026 Perth Fitness Business Client Experience Workshop
I'm proud to use this episode to announce the 2026 Perth Fitness Business Client Experience Workshop: https://gobsmack.com.au/fitness/ The Perth Fitness Business Client Experience Workshop is a practical, 12 hour event to help fitness business owners design a more remarkable client experience. You'll work with myself (Dan Williams) and my team to design a jaw-dropping client experience strategy that helps your fitness business become the one clients remember, return to and recommend. We are capping this event at 15 attendees, tickets $1497 each. Afterpay is available. Learn more at: https://gobsmack.com.au/fitness/
Retaining staff is one of the biggest challenges in the fitness industry, yet Ben Luckens's four key team members have each stayed with him for more than seven years. In this episode, Dan asks Ben the leadership principles behind that loyalty, including self-leadership, vulnerability, difficult conversations, empathy and leading by example. He also shares how Stoic philosophy shaped his approach, why leaders are often their business's biggest bottleneck, and the practical actions business owners can take to build a stronger culture and become the kind of leader great people want to follow.