170. Julian Metcalfe OBE: founder of Pret and Itsu - why most boards fail founders
Enter the BoardroomShow Notes
Julian Metcalfe OBE is the founder of Itsu and Pret. Alongside these, he is also founder of the Metcalfe Food Company and NED at Knoops Chocolate. Tune into this episode to here about: Why traditional ideas of good governance frustrate Julian (01:26) Why it’s important that board members are willing to be unpopular (04:54) One key lesson Julian would pass on to his successor (07:14) The actual purpose of boards (09:22) How obsessive quality control built and sustained Pret and Itsu (12:...
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