PIO Podcast (11/27/25): Turkey Day Talk with MIS, Tech Corner and Mountain Weather
San Bernardino County Fire: PIO PodcastShow Notes
We’re back with Episode 16 of the San Bernardino County Fire PIO Podcast! Host Captain Shawn Millerick and the team continue the mission to inform, educate, and entertain.
Episode Highlights
Turkey Day at Headquarters Shawn Millerick hosts a Thanksgiving episode recorded early so the PIO podcast still drops on time. He shares how a simple sign up for a small office potluck turned into a massive feast that looked more like a Golden Corral buffet. The crew at headquarters earns a well deserved shoutout for putting together one of the biggest spreads he has ever seen.
Inside MIS with Ed Knight Shawn drags in Ed Knight from MIS, one of the few people left in the building, to talk shop. They cover Ed’s move from the District Attorney’s Office, how multi factor authentication protects the department after a past email breach, the challenge of supporting stations across a huge county, and the nonstop help desk coverage even on holidays. They also discuss upcoming tablet upgrades for apparatus and what it is like navigating the maze of servers and tech that keeps County Fire running.
Leadership Lessons from Gettysburg Ed shares his takeaways from the leadership retreat, including the long days, the value of learning from mistakes, and his chaotic trip home that put those lessons to the test. From delayed flights to midnight Uber rides, it becomes a story only firefighters and tech crews can fully appreciate.
Tech Corner with Captain Brian Nickles Brian calls in to break down several major projects including the department’s transition to the new National Emergency Response Information System. He explains how County Fire is helping shape the next generation of reporting and how the new system will finally simplify forms for firefighters. He also covers improvements in cost recovery, ambulance billing, and why even small documentation changes can turn into millions of dollars that support the department.
Mountain Weather with Bobby Bobby checks in from the snow covered mountains with a backyard weather report and a quick look at life above 6,000 feet. Heavy snow, cleared driveways, and a dash of mountain humor set the tone.
This Day in History and a Macy’s Parade Bonus Shawn shares the story of the first Macy’s Thanksgiving Day Parade and a fun fact about the last wooden escalator in America, still operating inside the historic Macy’s store in New York.
Joke of the Day The IT department gets the spotlight with a groaner that is perfectly timed for the holiday mood.
Shoutout to the Crews The episode ends with recognition for firefighters who recently rescued nine dogs from a house fire, a story that made national news on CNN.
Fun Fact Shawn closes with a quick note that Glen Helen is the largest outdoor music venue in the United States.
Links Mentioned in the Episode: SBCoFD Weather Report video SBCoFD Dog Rescue video featured on CNN
More from San Bernardino County Fire: PIO Podcast
This episode marks a milestone, the show’s 40th installment, and it comes together in an unusual way. Part of the conversation was recorded back in June, and part was recorded this October, so the show jumps between the two recording sessions, almost like time travel in a movie, to bring five different segments into one episode. The show kicks off by digging into a box of old VHS tapes, including a mystery news clip from 2006 that has the studio trying to guess which current department member is on screen. The real news of the episode is the announcement of this year’s Salute to Service award winners. The crew walks through every category and announces this year's winners: Sustained Superior Performance Champions of Change Awards (Mentorship Excellence, Synergy Star, Rising Phoenix) Legacy Award Exceptional Service Award Annual Awards (Ambulance Operator of the Year, Fire District Employee of the Year, Firefighter of the Year) Fire Chief’s Distinguished Service Awards Medal of Valor Award Tech Corner covers two drones now in testing, one built to drop water on hot spots and another designed to fly hose packs up to firefighters on steep terrain, plus a new robot dog making its debut around headquarters. The episode wraps with surprise phone calls to a retiring 20 year veteran on his way out the door and a firefighter with a wild past life as a Dodger Stadium visiting clubhouse bat boy, along with groundbreaking news on Fire Station 227 and updates on several more stations in the pipeline.
CAL FIRE Battalion Chief David Acuña joins the PIO Podcast to walk through a career that started with the Orange County Fire Explorers back in 1986 and wound through paramedic work, a stretch away from the fire service entirely, and stops at Riverside County Fire, CAL FIRE, the Emergency Command Center, and now statewide Battalion Chief and Public Information Officer. He breaks down what a CAL FIRE PIO actually does day to day, covering a coverage area that stretches from Siskiyou to San Diego, and shares a crash course in fire weather and behavior fundamentals including LCES. Acuña talks about Aware California, a platform set to change how agencies share incident information, and talks candidly about the personal impact of the 2020 Creek Fire. The conversation wraps with his thoughts on mentoring and recruiting the next generation of firefighters.
Second District Supervisor Jesse Armendarez welcomes the PIO Podcast into his own office for a conversation on Fontana roots, public service, and building opportunity from the ground up.
Vice Chairman of the San Bernardino County Board of Supervisors and Fifth District Supervisor Joe Baca, Jr. joins the PIO Podcast for a wide ranging conversation on family, public service, and what's coming next for San Bernardino County. Baca, Jr. talks growing up in Rialto, his years as a teacher and softball coach, and how those experiences shaped his approach to representing the 5th District.
Host Captain Shawn Millerick is back in the studio for a conversation with San Bernardino County’s Third District team: Chairman of the Board Dawn Rowe, Chief of Staff Claire Cozad, and Communications Director Scott Ward. Chairman Rowe shares her path to the board, from losing her husband in Iraq and staying in Yucca Valley to raise her kids, to land use frustrations that led her to the planning commission, town council, and eventually the county board. She talks about the steep learning curve of representing the largest district in the county, which touches Arizona, Nevada, and LA County and has been ground zero for the El Dorado Fire, the Line Fire, Hurricane Hilary, and Snowmageddon. Chief of Staff Claire Cozad discusses her work on Capitol Hill, her experience as a chief of staff managing a team of twelve, and the advice she would give any young person starting out. Scott Ward reflects on more than three decades in radio at KFROG, including a Blue Angels ride that produced a memorable barf bag photo, and the transition to public service communications. The group also digs into county budget priorities, the importance of Starlink in remote desert response, leadership lessons, and a mass casualty incident exercise that turned into an accidental rescue of a county supervisor stranded in the desert with a group of high schoolers.