Show Notes
Portals and intranets continue to play a critical role in Knowledge Management—whether you're serving internal teams or delivering value directly to clients. In a GenAI-driven world, having a centralized, well-governed home for playbooks, standards, and trusted knowledge is more important than ever. In this podcast, we spoke with a KM leader who shared insights and lessons learned from building and launching a mature KM platform. The speaker shared practical insights on organizing knowledge, designing sustainable processes, and making thoughtful UI and experience decisions. They also looked back at lessons learned along the way and explored what ongoing governance and maintenance really look like once the platform is live. Moderator:@Brandie Knox - Principal & Creative Director, Knox Design Strategy Speaker:@Caitlin Gibson - Counsel, Debevoise & Plimpton Recorded on 06-17-2026.
More from ILTA Voices
Join us for our newest podcast series, Hot Topics, posted weekly every Monday. We'll take you through the latest news in the Legal Tech and AI space to keep you up to date for the week ahead.
Join us for our newest podcast series, Hot Topics, posted weekly every Monday. We'll take you through the latest news in the Legal Tech and AI space to keep you up to date for the week ahead.
Most learning teams track attendance and completion rates, but those metrics tell us little about actual adoption or capability. The speakers explored how to use usage data, engagement analytics, and behavioral insights to design smarter learning programs. From identifying who’s struggling to adopt AI tools to segmenting users by skill level, let's see how data can make learning programs more targeted, responsive, and effective. Moderator:Deborah Hayes, Senior Client Enablement,Intellek Speaker:Cindy Bare, Chief Data and Innovation Officer, FBT Gibbons
Join us for our newest podcast series, Hot Topics, posted weekly every Monday. We'll take you through the latest news in the Legal Tech and AI space to keep you up to date for the week ahead.
In our third and final installment of this podcast series, we will discuss the value in continuing the momentum of mentorship. Join Ann Gorr and Lydia Flocchini for a candid conversation about making professional mentorship a cyclical process that opens the door to lifelong career development. Moderator:@Samuel Smith - Information Governance Senior Analyst, Latham & Watkins LLP Speakers:@Ann Gorr - Legal Technology Consultant & Information Governance Strategist@Lydia Flocchini - Founder & CEO, Scarab Strategies Recorded on 10-02-2026.