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You can be brilliant at what you do and still lose clients because your message isn't landing. John Maybury shares how to find your authentic voice and make business conversations count. John Maybury joins Anthony Dahya at the Franchise and Small Business Expo Podcast Bach to talk about authentic business communication. Growing up around broadcasters, John developed a stutter as a child, yet went on to build a career in radio, voice artistry, advertising and storytelling. Today he helps business owners and leaders share clear, confident messages. We explore how defining your values and ideal audience can improve a pitch, a presentation or a sales conversation. John explains how to find your unique business story, why consistent networking and video help people get to know you, and how feedback helps build practical communication confidence. IN THIS EPISODE • A childhood stutter and a broadcasting career • Why your message needs values and a real audience • One story that helps customers remember you • How to improve client conversations through feedback • Making time for the business-development activities that work • Using video, podcasting and speaking to grow your impact LINKS & RESOURCES

When your career no longer defines you, how do you start over? Zahrina Robertson shares the fear and creativity behind her reinvention. On Champion Mindset Collective, Anthony Dahya talks with Australian artist, author and speaker Zahrina Robertson about starting over when a career no longer fits. After fifteen years in branding and photography, Zahrina faced a professional conflict that shook her confidence. She shares her fear of leaving that identity behind, and how art, writing, speaking and nature helped her build a completely new life. They explore career change, lost confidence, reinvention before burnout, comparison, creativity and moving forward without all the answers. If you've ever wondered who you are without your job title, this discussion may help you consider a different next chapter. Key Takeaways You are more than the profession or reputation you built. A major setback can challenge self-belief without ending your capacity to create. Complacency and burnout can be signs to reconsider what comes next. Finding where you don't belong can reveal new possibilities. Reinvention may begin with small creative experiments rather than one grand plan. Stepping away from comparison helps you discover your own version of success. Your experience can become an asset in a new chapter, even when the tools change. Chapters 00:00 Reinvention when life makes the decision 02:31 Family, optimism and early influences 05:30 Complacency, burnout and missed signals 08:13 When an established business needs to evolve 12:32 Finding where you no longer belong 14:57 Losing self-belief after a professional setback 17:12 The Accidental Artist and a new creative direction 21:00 Art, writing and new ways to help people 23:57 Closing the old door and making room for the new 26:51 Career conditioning and changing expectations 30:40 What creative alignment feels like 35:39 Lessons from celebrity photography work 36:53 When confidence stops and rebuilding takes time 40:11 Finding the fire to create again 42:00 Paint & Walk, community and nature 45:09 Her personal perspective on AI and human connection 59:00 Finding courage at a midlife crossroads 01:00:20 Afraid to let go of a professional identity 01:04:18 You are more than one job title 01:11:29 What success means after reinvention 01:18:00 Quickfire: lessons, beliefs and champion mindset Links Zahrina Gallery (original art, book, experiences): https://www.zahrinagallery.com/ Zahrina's story: https://www.zahrinagallery.com/pages/about-zahrina Zahrina on LinkedIn: https://au.linkedin.com/in/zahrinarobertson Zahrina on Instagram: https://www.instagram.com/zahrinaartist/

Trying to grow your small business while doing everything yourself? Carolyn Banks explains how confidence, community and a clear strategy make business growth less overwhelming. In this episode of Champion Mindset Collective, Anthony Dahya sits down with Carolyn Banks, CEO of NZ Businesswomen and NZ Business Academy, at the Podcast Bach during the New Zealand Franchise & Small Business Expo. Carolyn reflects on starting an IT consultancy after illness changed her working life and later helping build a national community of women in business. One of her biggest business lessons came from an unlikely place: selling her house, living on a boat and learning to ask for help. We explore why networking needs to be relational, not transactional; how confidence grows through supportive connections; and why many capable business owners make growth harder by believing they need to know everything. Carolyn and Anthony also discuss why business strategy should come before the latest AI tools, finding support for the tasks outside your strengths, and choosing action over endless second-guessing. If you are running a small business and feel overwhelmed or alone, this conversation is about growing with more confidence, clarity and connection. What is one thing in your business that you could stop trying to do alone? Let us know in the comments, and subscribe for more practical conversations about business, leadership and mindset. #SmallBusinessGrowth #WomenInBusiness #ChampionMindsetCollective Key Takeaways Small business growth becomes harder when the owner tries to do everything alone. Networking works when relationships, mutual support and trust come first. Asking for help is an important business skill, not a weakness. Understand the needs of the business before adding AI tools. Strategy, people and clear priorities must come before technology. Business owners are often more capable than they give themselves credit for. Build confidence through community, practical education, action and learning from mistakes. Chapters 00:00 Why small business growth feels complicated 01:04 Carolyn's early career and first business 02:09 Why she built a businesswomen's community 03:10 Networking is about relationships 04:37 Collaboration instead of competition 06:05 A major growth challenge and boat-life lesson 07:03 Learning to ask for help 07:36 Carolyn's perspective on gut instinct 09:51 Why business owners overcomplicate growth 10:58 The cost of trying to do everything 11:51 Strategy before AI tools 13:22 Confidence, community and capability 15:16 Taking action and learning from mistakes 15:41 Connect with Carolyn 16:18 Quickfire: success, inspiration and beliefs 17:46 Backing yourself and the champion mindset 18:20 Closing thoughts Links NZ Businesswomen: https://www.nzbusinesswomen.co.nz/ NZ Business Academy: https://nzbusinessacademy.co.nz/ Carolyn Banks on LinkedIn: https://www.linkedin.com/in/carolynbanksnz/ Contact Carolyn: [email protected] Connect with Anthony Dahya Champion Mindset Collective AI Workflows Agency LinkedIn Be a Guest on the Show

Business growing but everything still depends on you? Eddie Yi shares how delegation, clear systems and practical AI can help you step out of daily operations and lead. In this Champion Mindset Collective conversation, Anthony Dahya sits down with Eddie Yi, founder and CEO of Ditans Group. Eddie shares how a staffing problem he disliked became a business opportunity, and why working harder alone does not create a company that can run without its owner. We explore the link between marketing, delivery and internal operations; how to document knowledge before delegating; and where AI can support a team. Eddie also shares his perspective on AI search, customer reviews and learning through action. What is one task you could document and hand over this week? Subscribe for more practical conversations on leadership, business growth and mindset. #Delegation #BusinessGrowth #ChampionMindsetCollective Key Takeaways Find the bottleneck before adding more work or tools. Document standards and training so knowledge can be shared. Delegate repeatable work with clear expectations and feedback. Use AI to support people and reduce repetitive administration. Connect marketing, delivery and internal operations. Treat each attempt as information; use money to build a meaningful life. Chapters 00:00 When your business depends on you 01:17 Eddie's journey from South Korea to the US 05:45 Learning to run a business 07:53 Turning an HR problem into a company 10:57 The request for 4,000 staff 15:03 Self-employment versus business ownership 16:24 Three divisions of a working business 25:09 Why founders struggle to delegate 27:26 When one employee holds all the knowledge 30:47 Delegation across multiple businesses 35:23 AI voice agents and clinic administration 38:32 Finding the weakest link 41:20 Eddie's perspective on SEO and AI search 48:11 Influencer seeding and business visibility 54:01 Reviews, reputation and AI 1:00:19 From overwhelm to scalable systems 1:03:05 The hesitation that holds growth back 1:05:35 Connect with Eddie 1:06:48 Quickfire: success, money and purpose 1:10:46 Closing reflections Links Ditans Group: https://ditansgroup.com/ Eddie Yi on LinkedIn: https://www.linkedin.com/in/eddie-yi Contact: [email protected] GEO services: https://ditansgroup.com/generative-engine-optimization-services/ Review management: https://ditansgroup.com/review-management/ Connect with Anthony Dahya Champion Mindset Collective AI Workflows Agency LinkedIn Be a Guest on the Show

Afraid of hearing no? For a lot of business owners, fear of rejection is what holds them back, not a lack of ideas. Verity Craft shares how to stop fearing no and build confidence through action. Verity is a keynote speaker, facilitator, book coach and co-founder of Intelligent Ink. After a lifetime of theatre auditions and more than a decade growing a business, she learned that rejection is not a verdict. It is information, and often a redirection. We talk about why our brains fear rejection, why the outcome is often not about you, and how treating feedback like director's notes changes everything. Verity also shares her Audition Mindset, a simple three-part way to move from fear into action: Aspire, Craft, Take Your Shot. Verity shares her personal experience and coaching perspective. This is not therapy or professional mental health advice. Key Takeaways Rejection is information, not a verdict. Your job is to show up with your best, not to control the yes. It's okay to be bad at something while you build the skill. Treat feedback like director's notes. The Audition Mindset: Aspire, Craft, Take Your Shot. Confidence builds through action, so start with one small, less scary step. Success is who you become as a result of trying. Chapters 00:00 Why fear of hearing no holds business owners back 01:05 Verity's journey: theatre, auditions and Intelligent Ink 03:37 When audition lessons became business lessons 06:10 Fear as a companion, not an enemy 08:22 Four redundancies and rejection as redirection 12:00 What stops people moving forward 13:40 Hearing no in business and learning to sell 17:46 Relationship first and feedback as director's notes 19:57 Rejection as information, not a verdict 22:33 The Audition Mindset: Aspire, Craft, Take Your Shot 25:06 Confidence comes from action 26:03 Reframing the words you tell yourself 28:06 One practical way to get comfortable with no 29:43 Success is who you become 30:33 Connect with Verity 31:02 Quick Fire Questions 33:43 Closing message Links Website: https://www.veritycraft.com/ Intelligent Ink: https://www.intelligent.ink/posts/member/verity-craft/ LinkedIn: https://www.linkedin.com/in/verity-craft/ Instagram: https://www.instagram.com/verity.craft/ Connect with Anthony Dahya Champion Mindset Collective AI Workflows Agency LinkedIn Be a Guest on the Show