LIVEcommunity Support Resources

This episode explains how the packet buffer protection (PBP) feature work and its best practices in deploying it efficiently.

This episode outlines the essential procedures for navigating the Palo Alto Networks Customer Support Portal (CSP), beginning with the six-step account registration and multi-factor authentication setup. Users can learn how to submit technical or administrative support cases by providing product serial numbers and detailing specific issues. The guide also explains how to manage existing cases by tracking status updates, uploading relevant files, or adjusting priority levels. Furthermore, the source provides troubleshooting solutions for individuals facing login errors or authentication failures. By following these protocols, customers can effectively resolve hardware and software concerns through the official support infrastructure.

In this episode of PANCast™, we dive into the critical role of container registry scanning in securing modern cloud environments. Join our expert, Sindhuja Srinivasan (Staff Technical Support Engineer), as she breaks down how the three phases—Discovery, Scanning, and Evaluation—work to catch vulnerabilities, malware, and secrets before deployment. Learn about the different scan modes (Cloud Scan, Outpost, and Broker VM) and how automated 24-hour threat intelligence re-evaluations provide proactive, "shift-left" security for both public and private Docker V2-compliant registries.

In this episode of PANCast™, we explore Cortex Cloud Application Security and how it helps organizations secure applications from code to cloud. Learn how teams can reduce risk, improve visibility, and enable shift-left security without slowing down developers.

In this episode, Amit introduce the ZTNA connector, and a use case on where it can help.