Show Notes
Talent intelligence started as a side effect of sourcing. Fifteen years on, it shapes location strategy, workforce planning and M&A — and increasingly sits outside TA altogether. In this episode, Johnny is joined by Toby Culshaw of ServiceNow, founder of the Talent Intelligence Collective, to trace how the discipline grew up, how the tooling changed, and where AI genuinely helps versus where it just sounds convincing.
Worth a listen if you're deciding what your data should answer, and what still needs a human.
More from Hiring Excellence with Johnny Campbell
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Johnny sits down with Nick Vitale, Head of Global Talent Acquisition and Mobile Strategy at Kenvue, the consumer health company spun out of Johnson & Johnson. Nick walks through standing up a global TA function from a near-blank sheet: staying lean on tech at day one, using RPO for flexibility, and fixing people and process before technology. He also covers building recruiter capacity for real talent advisory work, and why agentic AI needs intent, not just enthusiasm.
Most TA teams are using AI to cope with more volume. Fewer are asking where it belongs. This episode replays AI Native, Still Human, a conversation from our SocialTalent Live webinar in September. Johnny talks to Kyle, Director of Talent Acquisition at Grindr, and Mick, co-founder of Smart Jobs. Kyle explains how an AI chief of staff built by his own recruiters takes a role from kickoff to launch in five minutes. Mick brings a sales lens: not every candidate is equal, because of how they found you.
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Most companies keep their high-potential lists and succession plans well away from recruiters. Merck opened both.