How SOAP Saved a Veterinary Practice – Stephanie West | VETchat by The Webinar Vet
VETchat by The Webinar VetShow Notes
Joining Anthony for this episode of VETchat by The Webinar Vet is Stephanie West, Cornell University trained veterinarian and author. In this episode, Anthony and Stephanie speak about her career across feline practice, veterinary technology education, emergency clinic administration, academic leadership, and corporate practice. The conversation centers on her book S.O.A.P. for Success : A Simple Method to Manage Your Business and Revitalize Your Mission and how veterinary clinicians can apply the S.O.A.P framework to business, leadership, and decision-making. They discuss why veterinarians already have the diagnostic mindset needed to lead, how Dr. West used data and triage to uncover embezzlement in an emergency clinic, and why mission-driven businesses benefit from clear problem lists, prioritization, and sustainable thinking.
Stephanie's Book
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