Dirty Jobs, Big Profits: Inside the Poop Scooping Business
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth PodcastShow Notes
Most people think pet waste removal is a side hustle. Erica Krupin built a real business around it. In this episode, John Wilson sits down with Erica Krupin, founder of Kroopin's Poopin' Scoopin', to break down the surprisingly scalable world of pet waste removal. From starting with a bucket, rake, and a 2007 Chevy Cobalt to building a recurring-revenue service business with hundreds of customers, Erica shares the hard lessons behind growth, leadership, hiring, marketing, and surviving a year...
More from Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
What if you could grow your home service business without spending another dollar on marketing? John Wilson sits down with Brian Burton, co-host of Waste No Day and creator of Blue Collar Closer, to break down how better sales training, higher average tickets, and a stronger sales culture drive growth. Brian shares how he helped scale a plumbing company from $2.4M to $6.2M in two years without acquisitions, and another business from $6M to $32M with 20% net profit. Plus, why technicians strug...
From $700K to $15M in just five years. Shane Viggiani has nearly doubled his electrical business every year, growing from one truck to a 50-person operation in Las Vegas. John Wilson sits down with Shane, owner of Ampere Electric, to break down the strategies behind that growth. They discuss how Shane built over 3,000 Google reviews, structured technician commissions, developed his management team, and maintained roughly 15% net margins while scaling. They also get into the mistakes that near...
The HVAC industry doesn't just have a labor shortage. It has a training problem. John Wilson sits down with Jennifer Manzo, HVAC business owner and founder of HVA-Chicks Coalition, to discuss why contractors struggle to hire and develop technicians, and why the next generation of HVAC workers might be the solution. They break down how one HVAC company reduced callbacks by 52% in just three months, why experienced technicians aren't always the best hires, and how better training, technology, a...
You don't need a massive marketing budget to grow a home service business. You just need to find opportunities your competitors are missing. Jack Carr sits down with Sam Preston of Service Scalers to break down low-cost marketing strategies for growing a home service company. From Nextdoor and Facebook groups to yard signs, local partnerships, and community events, they share practical ways to generate leads without spending a fortune. They also cover how one company generated over $500K in l...
Your home service business can be profitable on paper and still run out of cash. John Wilson sits down with Tyler Martin of Profit & Grit to break down where cash actually goes as a home service company grows and why strong EBITDA doesn’t always translate to money in the bank. They cover the biggest cash drains, including trucks, inventory, accounts receivable, debt payments, and hiring ahead of demand. They also break down how much cash to keep in reserve, what owners should be watching ...