Show Notes
European banks really do have to refund customers who lose money in phishing scams, the Court of Justice of the European Union has ruled in a Polish case. The CJEU’s decision is a big deal for phishing victims who until now have usually been forced to take the hit themselves.
Tech Gets Real is a show about staying in control at a time of rapid technological change. I'm Berlin-based tech journalist David Meyer, and I've been covering tech policy for two decades. If you like this, please hit like and subscribe, and share it with others who might find it useful.
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REFERENCES:
My ISMG article on the Polish case https://www.databreachtoday.com/bank-phishing-refunds-should-be-easier-says-cjeu-advisor-a-30949
The European Banking Authority’s (EBA) 2025 Report on Payment Fraud https://ismg-cdn.nyc3.cdn.digitaloceanspaces.com/asset_files/external/ecbebaecb202512en.pdf
CJEU press release on Tukowiecka case https://curia.europa.eu/site/upload/docs/application/pdf/2026-10/cp260147en.pdf
The Tukowiecka ruling itself https://infocuria.curia.europa.eu/tabs/jurisprudence?sort=DOC_DATE-DESC&searchTerm=%2522C%252D70%252F25%2522&publishedId=C-70%2F25
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