Dr. Phil Buote, DVM | Fear, Facts, and Fairness: How Veterinary Complaints Are Really Handled
Don't Call Me CattyShow Notes
Complaints are one of the most anxiety-provoking experiences in veterinary medicine. However, they don’t have to be a mystery, and they don’t have to define you. In this episode, we sit down with Dr. Phil Buote, DVM, Deputy Registrar and Complaints Director at the Alberta Veterinary Medical Association (ABVMA), for an open, human conversation about what really happens when a complaint is filed. Phil walks us through the complaints process from start to finish, sharing why most complaints are ...
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