#439 - Google Just Changed the Rules on Reviews

In the fall of 2026, a wave of Instagram posts flooded the industry with stylists and salons announcing they were going cash-only and ditching credit card payments altogether. It spread fast, it went viral and a lot of US-based stylists started jumping on board without realizing one very important thing: those posts weren't meant for them. In this episode I'm breaking down what actually triggered this trend, how it applies to Australian businesses and not American ones, and what the real pros and cons of going cash only look like for a US stylist or salon owner. Before you make any changes to how you accept payments, listen to this one first and hear what's really going on! All the episodes of After The Last Client are now available! Head over to www.afterthelastclient.com/ to watch the episodes, binge the series, and nominate the guests you want to see featured next season. Do you have a question for me that you'd like answered in a future episode like this one? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast! If you're not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You're not going to want to miss out on this. Learn more at: https://thrivingstylist.com/podcast/

Back bar fees have been an industry norm for decades, and a lot of salon owners have been running them without ever questioning whether they're legal, fair, or even necessary. I'm bringing this topic to the podcast now because a court case out of Colorado just changed the conversation in a big way. In this episode I'm breaking down what back bar fees actually are, why they've started collapsing across the industry, what the legal landscape looks like state to state, and what a cleaner, smarter alternative looks like. This one is important for both salon owners and stylists to hear, and I can't wait for you to listen. All the episodes of After The Last Client are now available! Head over to www.afterthelastclient.com/ to watch the episodes, binge the series, and nominate the guests you want to see featured next season. Do you have a question for me that you'd like answered in a future episode like this one? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast! If you're not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You're not going to want to miss out on this. Learn more at: https://thrivingstylist.com/podcast/

Every single day my team and I get flooded with questions: in the DMs, in Apple Podcast reviews, in emails. So today I'm doing something a little different and bringing back a format I haven't used in a couple of years - a listener Q&A! I pulled 9 of the most recent and most relevant questions submitted across all the places you reach out to us and I'm giving you my honest, unfiltered hot takes on all of them. We're covering salon owners, commission stylists, independent stylists, and some topics that apply across the board. No deep dives today, just rapid fire real coaching across some of the questions I hear most! Get up to $200 off Square hardware when you sign up at square.com/go/thriver! #squarepod #sponsored All the episodes of After The Last Client are now available! Head over to www.afterthelastclient.com/ to watch the episodes, binge the series, and nominate the guests you want to see featured next season. Do you have a question for me that you'd like answered in a future episode like this one? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast! If you're not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You're not going to want to miss out on this. Learn more at: https://thrivingstylist.com/podcast/

This is the episode a lot of you wait for all year! Some of you don't even listen to the podcast regularly, but always come back for this one. And I get it, because my track record on these predictions is pretty hard to argue with. Almost a decade in, maybe two misfires across dozens of calls… Before we get into what I think is coming for 2027, I'm going back through everything I predicted for 2026 and holding myself accountable. Then we get into the 8 (actually nine) predictions I'm making for the year ahead. Some of it is exciting. Some of it is uncomfortable. All of it is backed by data I'm seeing across thousands of salon and stylist businesses right now. If you want to know where this industry is heading and what it's going to take to stay ahead of it, this is the episode to listen to before the new year begins! Get up to $200 off Square hardware when you sign up at square.com/go/thriver! #squarepod #sponsored All the episodes of After The Last Client are now available! Head over to www.afterthelastclient.com/ to watch the episodes, binge the series, and nominate the guests you want to see featured next season. Do you have a question for me that you'd like answered in a future episode like this one? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast! If you're not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You're not going to want to miss out on this. Learn more at: https://thrivingstylist.com/podcast/

I know how it sounds when I say you can make 6-figures working three days a week, but I'm not here to sell you a fantasy. Today, I'm here to show you the math, the real case studies, and the specific things these stylists are actually doing differently. I've spent a lot of time this year deep in the backend of some of the most successful styling businesses I've ever seen. Solo providers clearing $300,000 behind the chair. Stylists working Thursday, Friday, Saturday and taking home well above 6-figures. People who are not double booking, not grinding themselves into the ground, and not charging $600 a haircut to get there. What they are doing is very specific, very intentional, and very repeatable. In this episode I'm breaking down the math, the commonalities, and exactly what it looks like in practice so you can start building toward it too. Get up to $200 off Square hardware when you sign up at square.com/go/thriver! #squarepod #sponsored All the episodes of After The Last Client are now available! Head over to www.afterthelastclient.com/ to watch the episodes, binge the series, and nominate the guests you want to see featured next season. Do you have a question for me that you'd like answered in a future episode like this one? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast! If you're not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You're not going to want to miss out on this. Learn more at: https://thrivingstylist.com/podcast/