Show Notes
Most hard conversations don't start with an invitation. They start with something that sounds more like a verdict: You never listen to me. You don't respect my time. You don't care about my feelings. By the time we say those things, we've already decided what happened, what it means, and who's responsible. But those assumptions rarely resolve conflict. In this episode, I walk you through a shift that can completely change the quality of difficult conversations: moving from certainty to curiosity. When you learn to ask questions rather than make statements, you create more opportunities for connection. Here's what I cover:
Why certainty feels so convincing and the psychological biases that make us believe our interpretation is the truth How to make observations without turning them into stories about someone else's intentions A three-step formula for approaching difficult conversations without certainty: observation, impact, and curiosity Why curiosity can be hard to access when your nervous system is activated and certainty feels safer Practical questions you can use to create more understanding and meaningful resolution in your relationships
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