41: New retail, new customer experiences with Stephane Monsallier

As the coronavirus swept through China, communities, local governments, and business have been trying to figure out how to best follow social isolation rules. This being China, of course, tech majors and telcos jumped at the chance to serve the country by leveraging their vast data pools. But how much tech is actually behind the country's health code systems? Should we be more worried about how China is using data

The coronavirus epidemic doesn't show any signs of getting any better just yet. While the future of the outbreak is still unclear, the winners and losers of this are clear. In this episode, Matt and John discuss how the coronavirus is changing the face of tech in China.

This episode, Matt and John embark on a wide-ranging discussion about China tech in 2019. Using Bytedance as a lens, they explore the disruptive power of new companies, Bytedance's successes and challenges outside of China, as well as what the world is learning from China tech.

China's social credit system (SCS) gets a lot of attention outside of China yet it's still very misunderstood. Many scholars and China watchers have shed light on the topic, but none have done it so concisely and accessibly as Kendra Schaefer and her team at Trivium China. She joins us this week to explain how the SCS is a broad framework for better regulation and enforcement and how it applies to companies, individuals, and government agencies.

After an extended hiatus, John and Matt are back! This week, they look at the increasingly effective trend of private traffic. Powered by WeChat and its mini programs, marketers and brands are increasingly creating and driving organic traffic to their shops. Like owned traffic in the West, this is a direct response to the rising costs of reaching fans and followers. Matt delivered a presentation on the topic during the ChinaChat 2019 conference and they take a deep dive into the phenomenon this week.