Show Notes
Leaders Who Create Community: Join Jason Squires as he sits down with Nick Breitbart of Chick-fil-A to explore what happens when a fast-food restaurant becomes a community catalyst. Nick shares the moment he realized Chick-fil-A was about far more than chicken sandwiches and how a distinct culture rooted in service, language, and shared values has shaped everything from how teams show up at work to how guests feel seen and cared for. Jason and Nick dig into the leadership ingredients behind Chick-fil-A’s reputation: empowering employees to be community builders, the subtle power of phrases like “My Pleasure,” and why the brand inspires both fierce loyalty and strong opinions. They also pull back the curtain on customer experience, consistency, and the kind of intentionality that can’t be faked. And because no episode is complete without a food question, Nick gives us his behind-the-scenes Chick-fil-A order. Learn how someone who has been around for a while orders their food. If you’ve ever wondered how culture becomes community, this conversation is for you.
If something in this episode stirred an idea, a calling, or a creative step you’ve been putting off, we would love to help you move it forward. Through The Creative Launch coaching, we help business leaders, artists, and communicators turn ideas into impact. You can schedule a free call on our website. There is no pressure, just a conversation to help you gain clarity and momentum. Visit https://thecreativelaunch.com/scheduleacall/.
More from Leaders Who Create
What does it really take to innovate when the world around you keeps changing? This week on Leaders Who Create, Jason Squires sits down with Ryan Dahl, owner of PraiseCharts, to talk about what it looks like to recognize a need, take a risk, and create something that makes a difference. From the early days of paper charts and binders to the digital resources worship leaders use today, we’re talking about what it means to adapt, when it’s time to pivot, and the difference between simply improving something and truly innovating. We’ll also dive into the cost of innovation, the risk of trying something new, and the big question on everyone’s mind: How will AI change the future of worship ministry? Because innovation isn’t just about keeping up with change. It’s about recognizing opportunities to serve people better and being willing to take the next step. Plus, we settle an important question: What side dish are you bringing to the potluck? Listen in, and let’s talk about how leadership and creativity collide.
What does it actually take to build something from the ground up?
What happens after you have the idea?
Legacy starts with when we connect with people.
What does it look like to take an idea that feels a little crazy and actually build it? In 1974, Jack Hamlin founded Woodland Christian School in Woodland, CA. What started as an idea became something that would grow, impact generations of students and families, and eventually become something much bigger than any one person. In this conversation, Jason Squires sits down with Jack as he takes us back to those early days and shares what it was like to build something from the ground up, navigate the challenges people on the outside never see, and protect the values and culture that mattered along the way. They also talk about that moment when you realize, “This thing is bigger than me now,” and what it looks like to eventually hand something you've poured your life into over to someone else. And maybe the biggest question of all: What do you do when you have an idea but don't feel qualified or capable enough to actually start? This is a conversation about creating, building a legacy, letting go, and having the courage to start the thing that's been on your heart.