ADAverse

Episode 14: Scaling Intelligent Chatbots and how businesses are adapting to a Post-COVID world

ADAverse

Show Notes

We speak with Pavel Gimelberg, an Intelligent Automation and Agile Evangelist who is well known in the automation community in APAC. Shaun and Pavel share their predictions on Intelligent chatbot trends for 2020 and beyond, conversational AI and they share examples of how they are seeing businesses adapt to COVID-19 and prepare for business continuity in the future with process automation.

More from ADAverse

Jun 1, 2026

In this episode of the ADAverse podcast, Shaun Leisegang sits down with David Owen, Founder of Cactus & Cubby, to explore one of the biggest shifts happening in business today: the rise of the AI-Powered Human.

Jan 13, 2026

In this episode of the ADAverse podcast, Shaun Leisegang is joined by Maggie Herceg, Chief Operating Officer and AI Lead at Westfund Health Insurance, to explore how a values-led health insurer turned a single automation pilot into a bold, organisation-wide transformation.

Oct 20, 2025

In this episode of the ADAverse podcast, Shaun Leisegang is joined by Paul Akkari, IT Manager at the Paul Ramsay Foundation (PRF), to explore what happens when a purpose-driven foundation builds its own private AI assistant - from the ground up.

Aug 26, 2025

In this episode of the ADAverse podcast, Shaun Leisegang sits down with Gladwin Mendez, Fractional Chief Data & AI Officer at GEC Prudentia, to unpack one of the most overlooked challenges in modern business: data health.

Jul 10, 2025

In this episode of the ADAverse podcast, Shaun Leisegang sits down with Wai-Lum Tang (Head of Information Technology) and Tricia Kopka (Head of Operations and Process Improvement) from IQumulate, one of Australia and New Zealand's leading premium funders.

See all episodes →