Building Brand Authority in the Age of AI with Laurens Tijssen

Learn how to create real social impact as a business leader by opening hiring pipelines to underserved talent and looking beyond short term charity. Meaningful corporate impact occurs when companies offer direct employment opportunities to marginalized individuals rather than relying solely on donations. Partnering with comprehensive community programs helps break generational poverty cycles by providing people with transferable skills, career stability, and ongoing mentorship. Committing to hire capable individuals from underserved backgrounds strengthens company culture while creating permanent economic mobility. Denise Whiter, Executive Director of New Beginnings Support Program, joins Sonia Couto on Tenacity with Sonia C. to examine practical community investment. Denise explains how their year long programs, including the Step Into Success initiative and certification with Humber Polytechnic, prepare women for corporate roles at organizations like Ernst & Young and TD. She also highlights the EmpowerMe personal development curriculum and outlines goals for their annual Angels in Action Gala at the Fairmont Royal York Hotel in Toronto. What you'll learn • How to create real social impact as a business leader through direct hiring • Why short term training fails to resolve poverty compared to year long support • How transferable skills in digital literacy and business writing open corporate career paths • What common misconceptions prevent companies from hiring women rebuilding after crisis • How businesses can participate in the Angels in Action Gala or contribute through Canada Helps and Zeffy This conversation is for founders, executives, and hiring managers who want to move past performative corporate responsibility and build practical employment pathways for overlooked talent. Learn more about Denise Whiter and support the New Beginnings Support Program through their website: https://newbeginningsprogram.ca/

Beth Flippo, CEO of Drone Express, shares the real story behind building a drone delivery company and earning FAA drone certification with limited funding. She explains how a five year regulatory process, intense competition, and major setbacks became the very things that built a more resilient company.

Becoming a leader people naturally trust starts with becoming a stable, consistent presence who is confident in who they are. In this conversation, founder and medical provider Shawn Gibbs explains why the most trusted leaders are like cruise ships, not dinghies: steady and unwavering because they have done the internal work. Shawn shares lessons from his journey building companies, including GiveGowns, which redesigns hospital gowns to restore patient dignity.

Making better founder decisions requires intentionally designing the process to include cognitive diversity and counteract common biases. In this episode, Sonia C. speaks with Kylee Ingram, a former international television producer who is now the CEO and co-founder of Wiser, a technology company focused on decision science. Kylee shares what she has learned about the science of group decision making from her work with clients like the Sydney Children’s Hospital Foundation and from her time inside technology accelerators.

Our brand's authentic story is its most powerful sales asset because it builds human-to-human trust before the first sales call. In this episode, video strategist Graham Kuhn explains how founders can use strategic video, specifically a "brand story video," to shorten the sales cycle, escape the noise of AI-generated content, and connect with customers on a deeper level.