Show Notes
What You’ll Learn: In this episode, host Patrick Adams interviews Natalie Howden, a new team member at Lean Solutions, about her career journey and the importance of standard work in Lean environments. Natalie shares her background in pharmaceuticals, lithium-ion, and office furniture, highlighting her transition from a scientist to a Lean Six Sigma Black Belt. She emphasizes the value of standard work in achieving consistency and improving processes, using examples from her experience. About the Guest: As an Executive Lean Coach at Lean Solutions, Natalie Howden helps organizations transform how they operate by reducing waste, accelerating flow, and embedding continuous improvement into everyday culture. Lean Solutions’ mission is to empower people through training, coaching, and talent solutions. Building the skills, systems, and culture needed for sustainable success. Partnering with organizations across manufacturing, healthcare, services, and professional industries, Natalie identifies inefficiencies and quality gaps and applies proven lean tools to redesign processes and deliver greater value with fewer resources. Through coaching leaders and teams, she builds lasting problem-solving capabilities and drives sustained performance by aligning systems, structures, and behaviors with lean thinking. Links: Natalie Howden's LinkedIn Lean Solutions 2026 Summit Lean Solutions Website
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What You’ll Learn in This Episode
What You’ll Learn in This Episode: In this episode, Patrick Adams and Catherine McDonald are joined by David Norris to explore why organizations should improve their processes before automating them. They discuss how jumping too quickly into automation or AI can result in organizations simply automating existing waste and complexity. David shares how leaders can understand the current state, identify root causes, involve the people doing the work, and eliminate unnecessary steps before introducing technology. The conversation also explores how to identify good opportunities for automation and build a culture where continuous improvement becomes part of everyday work. Episode 37_otter_ai_transcript Episode 37_otter_ai_transcript Key Takeaways: 1. Don’t automate waste—improve the process before adding technology 2. Understand the current state before designing the future state 3. Involve the people doing the work when identifying problems and improvement opportunities 4. Start small: choose one process, walk it, ask questions, and begin improving Links: https://www.linkedin.com/in/david-norris-17016b146/ https://elevatedmtnsolutions.com/
What You'll Learn in This Episode: In this episode, Patrick Adams and Shayne Daughenbaugh are joined by returning guest Olaf Boettger to explore how continuous improvement and daily management apply beyond traditional operations, including sales, commercial teams, innovation, and product development. They discuss why effective daily management requires the courage to identify problems instead of hiding them, how leaders can create an environment where people feel comfortable sharing bad news, and why curiosity, humility, and consistent leadership behaviors are essential for building a true culture of continuous improvement.