
Ep 168. From Kickstarter Launch to UK Retail Giants with Ruby Raut founder of period pant brand WUKA
Start Scale SucceedShow Notes
Innovating Period Care with Ruby Raut of Wuka In this inspiring episode, Nicole Higgins sits down with Ruby Raut, the founder of Wuka, a sustainable period product brand on a mission to eradicate period shame and combat period poverty. Join us as Ruby shares her journey from a small village in Nepal to leading a game-changing brand in the UK. With insights into funding, product innovation, and the importance of building a community, this episode is packed with valuable advice for aspiring entrepreneurs and those interested in sustainable solutions. Key Highlights: Product Market Fit How Ruby initially tested the idea and discovered that there was a market need for the product, and how they continue to test and innovate, making period underwear accessible to all. Explore the diverse applications of Wuka's period underwear, from comfort for new moms and women experiencing perimenopause to suitability for children with sensory issues. Community Building & Kickstart Ruby stresses the importance of community, sharing the organic reach and PR strategies that led to their successful Kickstarter campaign, including a pivotal feature on BBC's front page. Getting into retail How product innovation meant they were able to grow their retail presence, currently in stores like Boots, Morrisons, Sainsburys, Ocado and their plans for further expansion. The Growth of the brand How resilience, networking and hiring the right teams has helped move the brand forward Ruby's Advice for Entrepreneurs. Tips and strategies for new product business founders, including starting lean, proving product value, and building a competent team. https://wuka.co.uk/ https://www.instagram.com/wukawear/ Guest Bio Ruby Raut Ruby, Environmental Scientist and listed in the 2019 Top Women in Femtech, grew up in Nepal, which inspires her work in making menstruation positive, taboo-free and environmentally-friendly. “When studying for my Environmental Science degree, I discovered that more than 200,000 tonnes of tampons and pads were sent to UK landfills every year, contributing to the mounting tide of plastic pollution. This was my ‘lightbulb moment’. I knew something had to change about the way we handled menstruation.” - Ruby Raut, Founder & CEO Ruby grew up in Nepal, where shame about periods was widespread. Nachune is the Nepalese word for period which basically translates as 'untouchable'. When she started her period, she experienced a form of Chapaudi, now illegal in Nepal. During menstruation, she was sent to her aunt's house and wasn't allowed to go out in the sun, look at men, or touch plants - as it was believed that she would kill them - just because she was having a period. Like other girls, she was given old sari rags to use for the bleeding, which happened to be reusable and eco-friendly, but not hygienic. They weren't leak-proof nor comfortable, and didn't work for her when she played sports! When she arrived in the UK, she was astonished by the wide range of menstrual products available on the shelves, but quickly realised that most of them were neither comfortable nor leak-proof, and they certainly were not eco-friendly. So it became Ruby mission to replace plastic-riddled disposable pads & tampons with the world’s most comfortable and sustainable period underwear. Host Nicole Higgins The Buyer and retail coach Nicole Higgins Links https://www.instagram.com/thebuyerandretailcoach/ https://www.linkedin.com/in/nicolehigginsuk/ https://thebuyerandretailcoach.com/ https://thebuyerandretailcoach.com/newsletter-sign-up/ https://thebuyerandretailcoach.com/free-discovery-call/ https://thebuyerandretailcoach.com/blog/ Sponsor Neon Digital Clicks Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns. Neon’s new Runway to Results programme is a r
More from Start Scale Succeed
Katie shares her Rocks, Pebbles and Sand planning framework and the email frequency to build up to before Black Friday. She also covers the benchmarks worth tracking, four types of email that sell at full margin without a discount code, and a simple Instagram giveaway that moves your followers onto your email list. If you sell products online and want this Christmas to be your best yet, watch this before you plan another email. In this episode: How often to email in the run-up to Black Friday: add one extra send a week, building to two or three emails a week at least by Black Friday weekend. Why simple wins: postcard-style emails with one idea and one button, and plain-text follow-ups from the founder to cut through the noise. The numbers to watch: a 40–60% open rate, a click rate of 1.5–2%+, and when your unsubscribe rate says it’s time to stop and rethink (over 0.5% means investigate, over 1% means stop). Four types of email that sell beyond the discount: Curriculum (how-tos, gift guides, FAQs), Coaching (“this or that”, gifts by budget), Community (reviews, UGC, founder letters) and Conversion without a code (low stock, back in stock, last order dates). How to grow your list fast before Black Friday: run an Instagram giveaway with a comment keyword using Klaviyo’s free Auto Replies or ManyChat. Store credit is the best prize. Why Black Friday should start earlier: run early access lists and one- to two-week sales, and never change your offer once it’s live. Q4 tweaks for abandoned cart and browse abandonment flows: shorter time delays, sale banners and an easy way to contact you. https://www.katiefarrell-econsultant.com/klaviyo-flow-starter-pack https://www.instagram.com/itskatiefarrell/ https://www.katiefarrell-econsultant.com/ 💡Listen to the start scale succeed podcast here for more tips to help you start and scale your product business https://podcasts.apple.com/gb/podcast/start-scale-succeed/id1577771045 🔥 DON'T FORGET to follow me on instagram from lots more tips https://www.instagram.com/thebuyerandretailcoach/ ❤️ Enjoyed this video? Subscribe to our channel and hit the notification bell to never miss a new video — and let us know what how-tos you’d like to see next in the comments! Sign up to the newsletter and get support straight to your inbox https://thebuyerandretailcoach.com/newsletter-sign-up/
From Spray Tanner to Global Beauty Brand: Jules Von Hepp on Building Isle of Paradise, Showing Up and Knowing When to Leave Jules Von Hep spent 10 years as a celebrity spray tanner. His clients included Strictly Come Dancing, the red carpet and Vogue. Then he spotted a gap no one was filling. The result was Isle of Paradise, a colour-correcting self-tan brand that went into Superdrug and Boots and then out to Sephora in the US and Australia. In this episode, Jules tells Nicole how a founder with no product-development background built a global brand by leaning on his expertise and partnering with people who knew what he didn’t. He explains why he believes every product founder should be a front-facing founder. He also talks openly about deciding to leave the brand he created and what comes next, including his new book, The Confidence Ritual. In this episode: How 10 years in the treatment room became the brand story, and the formulation knowledge, behind Isle of Paradise Why partnering with Future Beauty Labs let him stay creative and play to his strengths Why your customer wants to see you, and why social media is your shop front Protecting your face and your identity when you know an exit is coming How to tell when it’s time to leave your own brand, Advice for starting out: stop chasing the perfect sample. 85–90% is ready. Advice for scaling: widen who your customer is, test limited editions and see what sells
It’s one of the most crowded times of the year, and your customers are more distracted than ever. So how do you get them to stop scrolling and actually buy? In this live recording of Start, Scale, Succeed, I’m joined by two paid media experts. Aggie Moroney is founder of White bee Digital, a paid social agency that scales e-commerce brands through Meta, Pinterest and TikTok ads and runs a CPD-accredited course on Meta ads. Anna Frappwell is founder of Neon Digital Clicks, a profit-first agency that scales kids, baby and women’s fashion brands through paid media and conversion rate optimisation. We dig into how buying behaviour has changed, the ad creatives working right now, and why the “boring basics” will make you more money than any trend.
How much stock should you actually be holding? With Anna Youngson of Majury Merchandising Stock and cash flow can catch out any product business, whether you're turning over £100k or £1m. This week I'm joined by Anna Youngson, merchandising and retail consultant and founder of Majury Merchandising.
In this episode, Nicole and Hannah discuss the evolving trends in Christmas marketing, emphasizing the importance of understanding consumer behavior and emotional connections to the holiday season. They explore how retailers can leverage nostalgia, storytelling, and immersive experiences to engage customers effectively. Hannah introduces the 'Three P's' —Purpose, Personalization, and Provenance as essential elements for businesses to consider in their strategies. The conversation also highlights the significance of creating memorable retail experiences, whether in physical stores or online, to foster customer loyalty and drive sales during the festive season.