Work with Purpose: A podcast about the Australian Public Sector

EP#145: Voices beyond the ballot: How letters shape Australian politics

Work with Purpose: A podcast about the Australian Public Sector

Show Notes

Have you ever written to a politician? What did you hope to achieve?

In this episode of Work with Purpose, guest host Andrew Metcalfe AO FIPAA explores the power of personal correspondence in shaping Australia's political landscape. With around 150,000 letters and emails received annually by the Prime Minister, new research is shedding light on how these messages influence policy and public discourse. Dr Daniel Casey and Dr Marija Taflaga from the Australian National University unpack the findings of Daniel's research into letters sent to Prime Minister John Howard between 1996 and 2000, and discuss broader insights from the POLEVPOP project on how politicians evaluate public opinion. From heartfelt pleas and policy critiques to unexpected administrative revelations, this episode reveals how everyday Australians have helped shape the national agenda – one letter at a time.

Key tips: Write to policymakers – letters from the public are a vital democratic tool, offering depth and context beyond the ballot box. Tell your story. Personal stories – especially those that tug at the heart – can leave a lasting impression on policymakers Opt for handwritten or emailed letters. Despite the rise of social media, private correspondence remains a powerful and personal form of civic engagement.

Show notes: How politicians evaluate public opinion (POLEVPOP) | ANU Explore one of the featured letters: Jeffrey Funerals letter to the PM (1996) | via Daniel Casey Daniel Casey, 'Dear John...': Letters from the public to Prime Minister Howard | UNSW Library Hosted on Acast. See acast.com/privacy for more information.

More from Work with Purpose: A podcast about the Australian Public Sector

Jun 28, 2026

After 164 episodes, we bid farewell to Work with Purpose. Marking this special occasion, IPAA ACT CEO Kate Driver turns the microphone around on host David Pembroke, CEO of contentgroup, and one of the podcast’s first guests, IPAA National President Andrew Metcalfe AO.

Jun 14, 2026

On the penultimate episode of Work with Purpose, Jaala Hinchcliffe, Secretary of the Department of Parliamentary Services, shines a light on the important, yet often unseen work of DPS, and discusses why integrity is not simply something people have or lack, but rather a skill that must be practised.

May 24, 2026

Governments generate endless information, but so much of it goes unseen. So, how do we turn it into content people actually care about?

May 10, 2026

What happens when senior leaders step out of meeting rooms and into frontline service environments?

Apr 26, 2026

In this episode of Work with Purpose, we discuss how a widening gap between external change and internal capability in the public sector is becoming a major threat to both public trust and effective government. As governments navigate social media distortion, geopolitical instability, cognitive warfare and rapid advances in AI, many public institutions are still operating in rigid, slow-moving ways better suited to an earlier era.

See all episodes →