The Profitable Play Podcast

332: Thriving Through Your First Months Of Indoor Playground Ownership With Jan From Kinderland

The Profitable Play Podcast

Show Notes

In this episode of The Profitable Play Podcast, I share a recorded coaching call with Jan from Kinderland Play Cafe in Hendersonville, TN that covers the exact questions so many indoor playground and play café owners face when setting up their systems and preparing their business for growth—or even a future sale.

My guest’s long-term plan is to eventually sell their business, so every decision they make now is with that end goal in mind. During our conversation, we dig into:

How to realistically set up and enforce cleaning procedures with staff so you don’t need to rely as much on outside cleaners When and how to delegate customer communication—whether that’s email or social media messages—without losing control Whether to implement different pay grades for staff, and how that impacts team harmony Handling tricky operational details and bottlenecks that present themselves as you go through your first weeks and months of operation How to navigate software costs and adjustments as your customer base grows And finally, how to streamline the entire party booking process—from the initial reservation all the way through confirmations, reminders, and follow-ups

If you’re in the trenches of creating processes, figuring out how much to delegate, or looking to build a business that’s scalable and eventually sellable, this episode is packed with actionable advice.

Kinderland Website: https://www.kinderland-hendersonville.com/ Kinderland IG: https://www.instagram.com/kinderland.hendersonville

OTHER RESOURCES: Play Cafe Academy & Play Makers Society Getting Started With Your Play Cafe [YouTube Video Playlist] What's Working In The Indoor Play Industry 2025 Guide Fund Your Indoor Play Business [Free Training] Indoor Play Courses & 1:1 Consulting Waitlist Michele’s Instagram Michele’s Website Play Cafe Academy YouTube Channel ETSY Template Shop Prepare Your Indoor Playground For a Recession Play Cafe Academy & Play Makers Society Questions and Support: [email protected]

TOOLS & OTHER LINKS:

Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD Questions and Support: [email protected]

TOOLS: Wellness Living POS and Branded App Software Play Space Brain (Mention This Podcast For Special Pricing!) Simplify and Scale with 50% OFF WellnessLiving Active Campaign Free Trial Free Demo of Aluvii All-In-One POS

More from The Profitable Play Podcast

Oct 5, 2026

Why do some indoor playgrounds and play cafés become profitable, sustainable businesses while others stay stuck, even when they have similar concepts, markets and opportunities?

Sep 24, 2026

After more than a decade in the indoor playground industry, I've developed a little bit of a sixth sense for decisions that look great on opening day but can become expensive, inefficient or incredibly frustrating later.

Sep 14, 2026

In this episode of The Profitable Play Podcast, I’m sitting down with Steve and Dave from Lilliput Playhomes to talk about what really goes into designing and building play equipment for commercial spaces.

Aug 19, 2026

In this episode of The Profitable Play Podcast, I’m sitting down with Charlotte from Children’s Factory to talk all about designing indoor play spaces that are intentional, engaging, durable, and built for the way children actually play.

Jul 28, 2026

In this episode of the Profitable Play Podcast, I sit down with Karri Bowen-Poole, founder of Smart Playrooms, a design firm specializing in creating intentional play spaces for both homes and commercial facilities. We explore what makes a truly great play environment and how thoughtful design can encourage independence, spark imagination, support child development, and create a better experience for both children and their caregivers.

See all episodes →