Show Notes
"Just ask Dave send him a text" This episode explores one of the most important shifts happening in artificial intelligence right now: the move from AI systems we talk to toward autonomous AI agents that actually do work. Using a small open-source project (formerly known as Clawd.bot) as the lens, the discussion unpacks why long-term memory, proactive behaviour, and task execution mark a fundamental break from traditional chatbots. Unlike typical AI tools that respond and forget, this new cla...
More from The Agentic AI Podcast
"Just ask Dave send him a text" Your AI Agent Needs Limits: Safety, Security and Compliance In this episode of The Agentic AI Podcast, Dave and Sarah explore how businesses put clear boundaries around AI agents. Through examples involving appointment bookings, finance applications and refunds, they explain access permissions, human approvals and protection against malicious instructions. The discussion covers privacy responsibilities, audit trails and accountability as multiple agents work to...
"Just ask Dave send him a text" This episode of The Agentic AI Podcast explores how AI phone systems turn customer calls into completed bookings, service tickets and CRM updates. With suitable integrations and clear permissions, AI agents handle after-hours enquiries, support busy reception teams and transfer complex requests to staff. Compatible SIP handsets often stay in service. An illustrative example shows how saving three minutes across 100 weekly calls releases five staff hours, worth ...
"Just ask Dave send him a text" This episode of The Agentic AI Podcast explores how AI retention agents help businesses identify customers at risk of leaving by reviewing renewal dates, unresolved service issues and buying patterns. The agent assigns follow-up tasks, tracks progress and prepares account managers for informed conversations. Your team keeps control over discounts, contract changes and other commercial commitments. Two financial examples model potential returns: a technology ser...
"Just ask Dave send him a text" Dave explains how AI assistants are moving from product searches to making buying decisions and completing transactions. With Mastercard and Visa supporting agentic commerce, businesses now need to sell to software as well as people. AI buying agents compare structured product information, full pricing, eligibility, service areas, certifications, reviews and performance evidence. Businesses with unclear pricing, missing data or unsupported claims risk being exc...
"Just ask Dave send him a text" This episode explores how AI sales agents identify customers who are ready to buy by analysing CRM activity, website visits, email responses, purchase history and contract dates. The AI ranks customers by purchase intent and alerts salespeople when engagement increases or a renewal approaches. Each alert explains what changed, why the customer moved up the list and which action the salesperson should take next. For example, a customer nearing the end of a servi...