Show Notes
The most expensive professional service may not be the one with the highest price—it may be the one you mistakenly thought was a great deal.
In this episode of 20/20 Money: The Business of Optometry, I explore the familiar idea of "good, fast, and cheap: pick two" and applies it to the professional services optometric practice owners rely on every day.
It's easy to compare prices. It's much harder to compare value—especially when you're hiring an attorney, financial advisor, consultant, accountant, IT provider, or other professional precisely because they possess expertise you don't.
That's the paradox: the reason you need the professional may also be the reason you're not qualified to judge the quality of their work.
I discusses why dramatically lower pricing shouldn't automatically be viewed as either a red flag or a great deal, why practice owners should instead ask how the economics of the provider's business model work, and what may be exchanged for a lower price. He also shares practical ways to pressure-test professional advice without becoming an expert yourself, including asking what alternatives were considered, where a recommendation could go wrong, how work is reviewed, and when a second opinion may make sense.
Because price is what shows up on the invoice. Cost is what the decision ultimately takes out of your pocket—and your calendar.
NBS: Choose one high-consequence professional relationship in your personal or professional life and pressure-test it. Ask what alternatives were considered, what could cause the recommendation to fail, how the work is reviewed, and whether the stakes justify getting a second qualified set of eyes. You don't need to become the expert—you need to become a better buyer of expertise.
Resources: Book a Triage call with Adam
Download the Practice Owner's Financial Toolkit
20/20 Money Ultimate Financial Success Masterclass
OD Mastermind Interest Form
Check out Adam's book: How to Buy an Optometry Practice
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More from 20/20 MONEY: The Business of Optometry
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The most expensive mistake in your practice might be solving a problem you never proved existed.
The investments you own may be perfectly reasonable—and still be completely wrong for you.
You may feel diversified while quietly becoming more dependent on the exact same sources of wealth. In this episode of 20/20 Money: The Business of Optometry, I explore concentration risk from two angles that practice owners often don't connect: what's happening inside an investment portfolio and what's happening on their personal balance sheet as their practice becomes more valuable. We start with the S&P 500. Because the index is market-cap weighted, the companies that perform best naturally become larger portions of the index. Today, the largest companies represent a significantly greater share of the S&P 500 than they have historically. That doesn't make the S&P 500 a bad investment, but it does challenge the idea that simply owning VOO means you've built a complete, diversified portfolio. "VOO and chill" is an implementation strategy. It isn't an investment philosophy. The same phenomenon can happen with a successful optometry practice. You may never intentionally decide to put the majority of your net worth into one business. You simply grow a great practice. But over time, your income, distributions, enterprise value, and perhaps even your real estate can all become dependent on the same economic engine. Having a high net worth isn't necessarily the same thing as having diversified wealth. The solution isn't to stop growing the practice or abandon the S&P 500. It's to broaden the sources of your wealth. That means consistently harvesting excess cash flow from the practice and investing it outside the business while building a portfolio that captures more than just one segment of the market. We also discuss why this matters enormously when it comes time to sell your practice. The more financial independence you've created outside of the business, the less dependent you become on receiving a specific number or specific terms from the eventual sale—and the more optionality you have when navigating that transition. The Next Best Step: look underneath both sides of your balance sheet. Ask yourself how diversified your investment portfolio really is, what percentage of your family's net worth depends on the success of your practice, and whether you're intentionally becoming more diversified over time—or simply becoming more concentrated in whatever has worked recently.