Innovation Heroes

How Design Thinking Drives Innovation

Innovation Heroes

Show Notes

Design-led companies such as Apple, Starbucks, and Airbnb outperform the S&P 500 index by 219%. The question is why?

Today’s guest Paul Stonick -- VP of SCADpro, the Savannah College of Art and Design’s in-house design studio -- says he has the answer.

Paul says this human-centered approach to problem solving unleashes creativity in any organization. Design can solve everything, says Stonick. On the episode, he dives into how to create real change within an organization by developing a culture of test and learn. He outlines the five steps of design thinking and stresses the importance of mapping design back to investment strategies, this being the best way to break through corporate obstructionism.

---

This episode is brought to you by We Got Your Mac, a new podcast from SHI, exploring the benefits and challenges of large-scale Mac adoption across the enterprise. Check out We Got Your Mac wherever you get podcasts or go to wegotyourmac.com for all the episodes, plus free bonus resources and content.

Innovation Heroes is an SHI podcast. New episodes are now available on YouTube and all major podcast platforms. Visit https://blog.shi.com/podcasts/.

More from Innovation Heroes

Mar 9, 2026

A decade of better tools. Better services. Better data. And yet the same statistic keeps showing up: 25-30% of enterprise technology spend is wasted. Why can't anyone move the needle?

Feb 19, 2026

Everyone’s talking about AI that writes code and answers questions. But what happens when AI has to operate in the physical world, where mistakes don’t just generate weird sentences, they have real consequences?

Feb 5, 2026

The encryption protecting your most sensitive data has as an expiration date. Nation-states are harvesting encrypted traffic right now, stockpiling it until quantum computers become powerful enough to crack it in seconds.

Jan 22, 2026

AI ambition is colliding with physical reality.

Jan 12, 2026

State and local governments are under pressure to deliver modern services, but budgets, staffing shortages, and long procurement cycles make innovation feel impossible. In this episode of Innovation Heroes, host Ed McNamara talks with three leaders proving that AI-powered Smart Cities aren’t a futuristic concept. They’re happening now.

See all episodes →