Calls May Be Recorded: Lipstick, Loneliness, and Late Capitalism with Katharina Volckmer
The Shakespeare and Company InterviewShow Notes
Katharina Volckmer joins Adam Biles to discuss her biting, bleakly funny second novel, Calls May Be Recorded for Training and Monitoring Purposes. Set in a London call centre, the book follows Jimmie, a disillusioned former actor trapped in a soul-crushing job, a suffocating home life with his immigrant mother, and an alienating body. Volckmer discusses the novel’s inspirations—from her own time in call centres to reflections on work, class, intimacy, and the dehumanising effects of late capitalism. They explore Jimmie’s idiosyncratic voice, his desire for connection, and his fumbling pursuit of freedom through subversion, humour, and misfit tenderness. The conversation touches on linguistic displacement, the emotional poverty of modern holidays, and the strange intimacy of customer service. It's a wry, bold, and compassionate dive into modern alienation—with lipstick, sharks, and sex in the supply closet.
Buy Calls May Be Recorded for Training and Monitoring Purposes: https://www.shakespeareandcompany.com/books/calls-may-be-recorded-for-training-and-monitoring-purposes
Katharina Volckmer was born in Germany in 1987. She now lives in London where she works for a literary agency. Her first novel The Appointment has been translated into over 15 languages and has been adapted for the stage and radio in several countries.
Adam Biles is Literary Director at Shakespeare and Company.
Listen to Alex Freiman’s latest EP, In The Beginning: https://open.spotify.com/album/5iZYPMCUnG7xiCtsFCBlVa?si=h5x3FK1URq6SwH9Kb_SO3w
Hosted on Acast. See acast.com/privacy for more information.
More from The Shakespeare and Company Interview
Jeanette Winterson joined us to celebrate the French edition of One Aladdin, Two Lamps, her book-length exploration of storytelling, built around One Thousand and One Nights. She recalls finding Shahrazad in her hometown library and the insight this led her to: that she could read herself as fiction as well as fact, and so rewrite her own story. The conversation moves from Freud, epigenetics and the plasticity of the brain to Manchester's Industrial Revolution and the lessons we failed to learn from it. Winterson traces AI from Ada Lovelace to Turing to today's tech moguls, making a case for cautious optimism and for calling it "alternative intelligence." She also argues for being present in the world, and looking at art without a phone.
“Childhood is once again a resource to be extracted at any cost.”
Dave Eggers joins us to discuss his 14th novel, Contrapposto, a six-decade love story between childhood friends Cricket and Olympia, illustrated with his own drawings. Eggers traces the book's twenty-year gestation, the moment Olympia's character unlocked its structure, and why he gave Cricket his own boyhood fantasy of being "apprenticed" as a young artist. The conversation ranges widely: the decline of art-school access and the pier-side art collective he's launched in San Francisco; his literacy nonprofit 826 Valencia and its typewriter-obsessed students; and a candid, sometimes fiery take on AI's effect on writing, translation, and education, including an anecdote from his visit to OpenAI's offices.
In the second episode of Editions, a podcast from Shakespeare and Company and Faber, literary director Adam Biles and Faber Editions curator Ella Griffiths are joined by novelist Megan Nolan to discuss Illusions by Ruth Rehmann, in a new translation by Rob Madole, the latest title in the Faber Editions imprint.
Amit Chaudhuri joins Adam Biles to discuss his new novel Chateau Rouge, set not in the postcard Paris of Hemingway and Midnight in Paris, but in the neighbourhood around Gare du Nord — a Paris that resists being known, curated, or confirmed. Chaudhuri talks about writing against the "already known" city, drawing on Roland Barthes and the idea of "heritage modernity" to explain why he wanted to deconstruct Paris's status as a museum-piece rather than a lived-in place. He discusses his narrator's disorientation on arrival, the subtle presence of race and visibility in the book, and how global events — the Gilets Jaunes, the Notre Dame fire — pass through the novel as lived, unfinished moments rather than history. The conversation turns, too, to marriage: how a decades-old, unread copy of A Moveable Feast, gifted by his wife, becomes a quiet emotional throughline.