
Show Notes
Teresa is cranky — and honestly? She has every right to be.
In this episode, Teresa and Petra go on a deeply relatable rant about the absurdity of modern corporate procurement processes. Teresa is simultaneously juggling seven speaking engagement contracts, and six of them have become a part-time job in themselves — think 80-page ethics policies, 800-question security forms, and Multi-Factor Authentication (MFA) questions asked 17 different times. Meanwhile, the one company that just put her fee on a credit card? Scheduled, confirmed, and done in two weeks.
Petra chimes in with her own procurement horror story — filling out 12 identical Word document forms — and the two draw a bigger point from the chaos: broken vendor processes don't just frustrate consultants, they prevent organizations from getting the expertise they actually need.
If you've ever wondered why that training got canceled, why that speaker backed out, or why your company can't seem to bring in outside experts — this episode might answer that question.
More from All Things Product with Teresa and Petra
Team events are making a comeback. After years of remote work and tight budgets, companies are bringing people together again, and many are looking for experiences that go beyond the usual offsite. So should companies deliberately send their people somewhere strange, uncomfortable, and awe-inspiring, and what actually happens to a team when they do?
You've got twelve people and one hour booked at next week's offsite. Can someone teach your team to do continuous discovery in that hour? Teresa Torres's answer is a flat no — and this episode is about why.
We now record almost everything — every meeting has an AI note-taker, and some people wear glasses that capture every word. So what does that do to our relationships when nothing is forgotten and everything can be fact-checked?
Is innovation the goal — or just a byproduct of solving customer problems well? In this episode of All Things Product, Petra Wille and Teresa Torres unpack one of the most misused words in product: "innovation." Teresa makes the case that chasing novelty for its own sake pushes teams toward complex solutions that don't actually serve customers better, while Petra argues that simplicity and reduction can be their own kind of innovation.
What if the ideas you throw away tell you more about the health of your product process than the ones you ship?