Show Notes
What You'll Learn in This Episode: In this episode, Shayne Daughenbaugh sits down with Seamus Maguire to explore one of the biggest reasons problem-solving fails, even in organizations with experienced people and proven Lean tools. Drawing from his new book, Finding Fact Before Fixing, Seamus explains how cognitive biases, assumptions, and the pressure to find quick answers often lead teams to solve the wrong problem.
The conversation explores why hypothesis testing and experimentation should be at the center of every problem-solving effort, how leaders can ask better questions to uncover true root causes, and why collecting the right data is more important than simply collecting more data. Seamus also shares practical ways to challenge assumptions, use the scientific method in everyday problem-solving, and create a culture where teams focus on finding facts before implementing fixes.
Key Takeaways: Challenge assumptions before finding solutions Use hypothesis testing instead of educated guesses Ask better questions to uncover root causes Collect the right data—not just more data
Links: linkedin.com/in/seamusmaguire?utm_source=share_via&utm_content=profile&utm_medium=member_ios https://www.routledge.com/Finding-Fact-Before-Fixing-How-Business-Professionals-Can-Avoid-False-Assumptions-When-Solving-Problems/Maguire/p/book/9781041130307 https://www.findleansolutions.com/ https://www.findleansolutions.com/lean-summit/
More from The Lean Solutions Podcast
What You’ll Learn in This Episode
What You’ll Learn in This Episode: In this episode, Patrick Adams and Catherine McDonald are joined by David Norris to explore why organizations should improve their processes before automating them. They discuss how jumping too quickly into automation or AI can result in organizations simply automating existing waste and complexity. David shares how leaders can understand the current state, identify root causes, involve the people doing the work, and eliminate unnecessary steps before introducing technology. The conversation also explores how to identify good opportunities for automation and build a culture where continuous improvement becomes part of everyday work. Episode 37_otter_ai_transcript Episode 37_otter_ai_transcript Key Takeaways: 1. Don’t automate waste—improve the process before adding technology 2. Understand the current state before designing the future state 3. Involve the people doing the work when identifying problems and improvement opportunities 4. Start small: choose one process, walk it, ask questions, and begin improving Links: https://www.linkedin.com/in/david-norris-17016b146/ https://elevatedmtnsolutions.com/
What You'll Learn in This Episode: In this episode, Patrick Adams and Shayne Daughenbaugh are joined by returning guest Olaf Boettger to explore how continuous improvement and daily management apply beyond traditional operations, including sales, commercial teams, innovation, and product development. They discuss why effective daily management requires the courage to identify problems instead of hiding them, how leaders can create an environment where people feel comfortable sharing bad news, and why curiosity, humility, and consistent leadership behaviors are essential for building a true culture of continuous improvement.