Show Notes
In this episode of Behind the Design, Jonathan Tsoupis takes us through his unique entrepreneurial journey, revealing the story behind his success in the tile and design industry.
From humble beginnings as a young tiling apprentice to building a thriving business, Jonathan shares insights into the evolution of his company, Studio xOx. He also dives deep into his mindset on business, work ethic, and the importance of local sourcing in today’s competitive landscape.
How Jonathan started his journey at a young age, repairing phones and transitioning into tiling. Learn about the transformation from Amalfi Tiles to Studio xOx, including the challenges and triumphs of running a tile business. Jonathan shares his philosophy of putting customers first and how this mindset led to significant business growth. The role his wife and family have played in his journey, offering support and valuable advice throughout the years. The shift towards using Australian-made products and the benefits of sustainable sourcing in the industry.
This episode is a must-listen for aspiring entrepreneurs, those in the design and construction industries, or anyone interested in building a business with a focus on quality, customer satisfaction, and sustainable practices. Jonathan’s story is filled with lessons on resilience, growth, and the importance of trust in business relationships.
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00:00:00 - Episode Introduction 00:01:21 - What You’ll Learn 00:01:59 - Meet the Guest 00:03:32 - Guest’s Success Journey 00:13:59 - Amalfi Tiles to Studio xOx 00:16:38 - Business Growth & Innovation 00:16:55 - In-house Design Services 00:20:55 - Sustainable Design Practices 00:21:32 - Lighting in Interior Design 00:22:51 - Customer-Centric Approach 00:24:00 - Motivation & Inspiration 00:24:24 - Building Business Connections 00:25:22 - Overcoming Business Challenges 00:30:10 - Support Systems for Success 00:32:14 - Australian Made Products 00:34:22 - Future Business Goals 00:35:51 - Commercial Project Success 00:36:39 - Heritage Building Challenges 00:37:36 - Why We Love Australian-Made 00:37:54 - Quality Over Profit 00:42:09 - Educating Clients on Products 00:42:24 - Shifting Customer Preferences 00:46:33 - Transparency & Trust in Business 00:46:57 - The Power of Word-of-Mouth 00:47:13 - Business Motivation & Purpose 00:48:04 - Prioritizing Quality Over Profit 00:51:25 - Personal Success Habits 00:52:09 - Sleep & Performance Routines 00:53:39 - Morning Routines for Success 00:54:49 - Productive Work Habits 00:55:29 - Self-Care & Well-Being 01:00:05 - Work-Life Balance Tips 01:01:35 - Building Strong Relationships 01:03:52 - Key Takeaways 01:04:13 - Outro & Stay Connected
Entrepreneurship Tile Industry Studio xOx Tiling Business Australian-made Products Design and Construction Sustainability in Design Building Business Relationships Customer-Centric Business Small Business Growth Behind the Design Podcast Home Renovation Tips Design Trends Business Mindset Business Support Quality Products Small Business Success Sustainable Sourcing Tile Business Growth Entrepreneurial Journey
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