Show Notes
AI is here and IT leaders are under pressure to make it work—fast. But adoption doesn’t happen overnight, and organizations need a clear strategy to drive ROI from Microsoft Copilot.
In this episode of Innovation Heroes, host Ed McNamara sits down with three of SHI's Microsoft experts—Carrie Randolph (Public Sector Strategist), Michael Heath (Power Platform Solutions Engineer), and Dominick Raimato (Microsoft MVP & Sr. Solutions Architect).
They share practical, field-tested insights on how businesses, governments, and educators are integrating Copilot into their workflows.
They’ll also cover key challenges IT leaders face, from change management to governance, and break down proven strategies to accelerate adoption, improve security, and maximize impact.
Whether you’re in the early stages of deployment or looking to scale Copilot across your organization, this episode will help you move from exploration to execution.
* * *
This episode is sponsored by Microsoft Copilot.
Drawing on 35 years of experience supporting some of the most complex Microsoft environments in the industry, SHI can help you bring the full power of Microsoft Copilot to your organization.
Learn about our Microsoft Copilot Enablement Workshop: https://blog.shi.com/digital-workplace/take-full-advantage-of-microsoft-copilot-with-shis-m365-enablement-workshop/
More from Innovation Heroes
A decade of better tools. Better services. Better data. And yet the same statistic keeps showing up: 25-30% of enterprise technology spend is wasted. Why can't anyone move the needle?
Everyone’s talking about AI that writes code and answers questions. But what happens when AI has to operate in the physical world, where mistakes don’t just generate weird sentences, they have real consequences?
The encryption protecting your most sensitive data has as an expiration date. Nation-states are harvesting encrypted traffic right now, stockpiling it until quantum computers become powerful enough to crack it in seconds.
AI ambition is colliding with physical reality.
State and local governments are under pressure to deliver modern services, but budgets, staffing shortages, and long procurement cycles make innovation feel impossible. In this episode of Innovation Heroes, host Ed McNamara talks with three leaders proving that AI-powered Smart Cities aren’t a futuristic concept. They’re happening now.