Trust vs Tech: Why Regional Banks Are Falling Behind
The ITSM Practice: Elevating ITSM and IT Security KnowledgeShow Notes
Regional banks face extinction if they don’t evolve. In this episode, Luigi Ferri explains how AI, automation, and customer-driven innovation are redefining digital banking. Learn from Luigi Ferri why “trust” is no longer enough and how agentic banking will shape the future of finance by 2035.
In this episode, we answer to: Is AI driving banking transformation, or are customers in control? What is the future of regional banks in the age of agentic AI? How can traditional banks survive digital disruption and customer flight?
Resources Mentioned in this Episode: Spherical Insights, article "Global AI Agents In Financial Services Market To Exceed USD 19890.2 Million By 2035 | CAGR 40.03%", link https://www.sphericalinsights.com/press-release/ai-agents-in-financial-services-market
Global Banking and Finance website, article "Banking in 2035 How Emerging Technologies Will Transform the Way We Bank", link https://www.globalbankingandfinance.com/banking-in-2035-how-emerging-technologies-will-transform-the-way-we-bank/
CIO Africa website, article "How Edge Computing Is Transforming Banking", link https://cioafrica.co/how-edge-computing-is-transforming-banking/
World Economic Forum website, article "How Agentic AI will transform financial services with autonomy, efficiency and inclusion", link https://www.weforum.org/stories/2024/12/agentic-ai-financial-services-autonomy-efficiency-and-inclusion/
Money Vehicle website, article "Digital Banking 2024: Exploring the Evolution and Its Impacts", link https://yourmoneyvehicle.com/banking/digital-banking-2024-exploring-the-evolution-and-its-impacts/
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Credits: Sound engineering by Alan Southgate - http://alsouthgate.co.uk/
Graphics by Yulia Kolodyazhnaya
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