Show Notes
After the largest public sector strike in Ireland since 2009, with 300,000 workers on picket lines, Aisling reflects on how much leaders' words matter when people are anxious. Between the cost of living, global conflict, rising rents and bills, and the climate and nature crisis, many teams and clients carry a low hum of dread into every meeting and email.
In a crisis, communication is not a soft skill but the whole game. Leaders don't have to choose between being kind and being honest, and in this week’s episode, Aisling shares five principles, each with an action step to try this week.
The five principles Lead with acknowledgement before information. Be honest, even when the news isn't good. People-pleasing isn't kindness. Empathy is neither agreeing nor dismissing. Say what you don't know, and say what happens next. Your action steps this week
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