Lenny's Podcast: Product | Career | Growth

How to show up in any room with a low heart rate: Silicon Valley’s missing etiquette playbook | Sam Lessin

Lenny's Podcast: Product | Career | Growth

Show Notes

Sam Lessin is a partner at Slow Ventures, a former VP of Product at Facebook, and a two-time founder who’s now teaching etiquette to Silicon Valley’s founders. In this unconventional episode, Sam explains why proper etiquette has become a vital skill for founders in 2026—especially as technology becomes more central to society and trust becomes harder to build. His etiquette book and courses have become surprisingly popular, teaching founders how to “show up in a room with a low heart rate” and quickly build trust.

We discuss: 1. Why etiquette matters 2. Sam’s framework for showing up confidently, with a low heart rate, in any room 3. How to navigate introductions, small talk, meetings, and meals like a pro 4. Simple hacks for remembering names and handling awkward social situations 5. 30+ specific etiquette tips — Brought to you by: 10Web—Vibe-coding platform as an API DX—The developer intelligence platform designed by leading researchers WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs — Episode transcript: https://www.lennysnewsletter.com/p/silicon-valleys-missing-etiquette-playbook — Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0 — Where to find Sam Lessin: • X: https://x.com/lessin • LinkedIn: https://www.linkedin.com/in/wlessin • Website: https://www.wlessin.com • Podcast: https://moreorlesspod.com • Lettermeme: https://lettermeme.com/lessin — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Sam’s background (04:18) The role of etiquette in business success (09:30) Introductions and entering a room (16:20) Engaging conversations and building relationships (23:55) Hygiene and dress code essentials (33:42) Dining etiquette (37:15) Tipping etiquette (41:36) The “B&D trick” (43:05) Humor in social settings (45:18) Self-deprecating humor (47:42) Winding down conversations (49:20) Scheduling etiquette (55:23) Communication and email etiquette (01:02:28) Meeting etiquette tips (01:04:03) Virtual meeting best practices (01:05:15) The importance of cleaning up after yourself (01:05:58) Exiting and follow-up etiquette (01:07:24) Final thoughts (01:09:20) AI corner (01:11:13) Contrarian corner (01:16:25) Lightning round — Referenced: • Y Combinator: https://www.ycombinator.com • Kleiner Perkins: https://www.kleinerperkins.com • “Lose Yourself” by Eminem on Spotify: https://open.spotify.com/track/7MJQ9Nfxzh8LPZ9e9u68Fq • Alison Gopnik on Childhood Learning, AI as a Cultural Technology, and Rethinking Nature vs. Nurture: https://conversationswithtyler.com/episodes/alison-gopnik • Garry Tan on LinkedIn: https://www.linkedin.com/in/garrytan • Bain & Company: https://www.bain.com • Evernote: https://evernote.com • Calendly: https://calendly.com • Morning Brew: https://www.morningbrew.com • Cursor: https://cursor.com • The rise of Cursor: The $300M ARR AI tool that engineers can’t stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell • DigitalOcean: https://www.digitalocean.com • Cloudflare: https://www.cloudflare.com • SpaceX: https://www.spacex.com • Marc Andreessen on X: https://x.com/pmarca • Landman on Prime Video: https://www.amazon.com/Landman-Season-1/dp/B0D4D8RTMD • Dave Morin on X: https://x.com/davemorin — Recommended books: • Modern Etiquette in Technology, Finance, Society, and at Home: A Slow Ventures Handbook: https://www.amazon.com/Modern-Etiquette-Technology-Finance-Society-ebook/dp/B0G4HSKSY5 • Life, the Universe and Everything: https://www.amazon.com/Universe-Everything-Hitchhikers-Guide-Galaxy-ebook/dp/B001ODEQ7A • The Ancient City: A Study on the Religion, Laws, and Institutions of Greece and Rome: https://www.amazon.com/Ancient-City-Religion-Institutions-Greece/dp/

More from Lenny's Podcast: Product | Career | Growth

Oct 18, 2026

Emmanuel Ameisen is an interpretability researcher at Anthropic, where he looks inside LLMs like Claude to understand how they think. Before joining Anthropic, he spent years in applied ML at Stripe and Insight, and is the author of Building Machine Learning Powered Applications. His research has produced some of the most striking findings in the field: that models form general representations of concepts, plan many tokens ahead without stating those plans explicitly, and may exhibit something structurally similar to the distinction between conscious and unconscious processing in humans.

Oct 11, 2026

Josh Woodward is the head of Google Labs, the Gemini app, and AI Studio. He has spent over 17 years at Google and oversees its longest-running and largest labs team, whose products include NotebookLM (now Gemini Notebook), Project Genie, and Flow. His job is to find, experiment with, and scale new AI products, and he has built one of the most distinctive product cultures in the industry for generating ideas, running experiments, and, even more importantly, knowing when to quit.

Oct 4, 2026

Tibo Sottiaux leads ChatGPT and Codex at OpenAI. Under his stewardship, OpenAI has shipped some of its most consequential consumer launches: Codex, ChatGPT Work, and most recently, the new Dots personal agent platform. He joined me at DevDay, hours after his team launched more than 20 new products, to talk about where things are heading.

Sep 27, 2026

Molly Graham is back for round two, and this one is even more powerful. Molly has spent more than 20 years helping organizations and the humans inside them navigate growth and change. She’s held leadership roles at Google, Facebook, Quip, and the Chan Zuckerberg Initiative and is the host of TED’s WorkLife podcast (which she took over from Adam Grant). She also runs Glue Club, a leadership community for senior operators, and writes a popular newsletter called Lessons.

Sep 20, 2026

Peter Sellis was the first product manager at Snapchat, where he spent seven years building one of the most beloved consumer products in history. He went on to serve as Head of Product at Discord, where he helped drive some of the fastest user growth the platform had seen. Having left his role at Discord, he gets to be especially real and unfiltered — nothing to promote, no PR, no comms team.

See all episodes →