Show Notes
AI isn’t knocking politely—it’s blowing the doors off European credit. Chris Haffenden and Phoebe Appenteng go deep into how generative AI is hammering the business process outsourcing sector, with Foundever and Transcom debt trading at distressed levels, and bondholders scrambling for clarity. Klarna's call center pivot? Already reversed. But the damage is done. They unpack which credits are toast, which ones might claw back, and how AI agents could upend SaaS business models next. Also in this episode:
The ethics of outsourcing human agency
Deepfakes, copyright wars, and the environmental toll of training your favorite chatbot
Plus, Afternoon Tea: AI-written love poems, Zoom avatars of yourself, and a tortoise named Sweet Pea who just became a dad at 135
This isn’t just about tech. It’s about what happens when capital, labor, and intelligence go digital.
More from Credit Lens: Europe & Beyond
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