Show Notes
AD | This season of Golden Nuggets: Movers & Shakers is supported by Rightmove Your property is on the market. You’re getting views, enquiries, maybe even viewings — but still no offer. So what is the market actually telling you? In this episode of Golden Nuggets: Movers & Shakers, Alex Ishmael, Founder & Director of Proceed Property, joins Silvia Eldawi to break down the data sellers should be paying attention to once their property goes live — from online performance and viewing levels to buyer feedback, offers and when it may be time to have a conversation about price. 🎙️ WHAT WE COVER • What sellers should expect during the first few weeks on the market • Why views, enquiries and viewings each tell you something different • What your Rightmove property performance data can reveal • Why lots of online interest doesn’t necessarily translate into buyers • Why quality viewings can matter more than quantity • What repeated viewing feedback may be telling you • What it means when you have plenty of viewings but no offers • What multiple offers below asking price can indicate • When sellers and agents should start discussing price • Why changing photos or the description may be worth trying first • What happens when a listing sits on the market for too long • How sellers can use the available data to decide what to change next 👀 WHO IS THIS FOR? Anyone selling a home and wondering whether their property is performing as it should once it reaches the market. It’s also useful for estate agents having conversations with sellers about viewing levels, buyer feedback, offers and whether the asking price still reflects what the market is prepared to pay. 💡 GOLDEN NUGGET The only person who can tell you what a house is worth is the person who’s willing to pay for it. Views, enquiries, feedback and offers all give you information. The important part is understanding what that information is telling you — and being prepared to act on it. ⏱️ CHAPTERS 00:00 What is your home actually worth? 00:21 Rightmove supports this season 00:54 Why your property may not have sold 01:30 What to expect in the first four weeks 02:23 What your property performance data tells you 05:47 No offer yet — should you be worried? 07:52 From viewing to offer 09:54 Lots of viewings, no offers — what does it mean? 11:15 When should price enter the conversation? 12:34 What happens when a listing goes stale? 13:46 Alex’s Golden Nugget 🤝 MORE FROM RIGHTMOVE Unlock more opportunities with Rightmove: https://hub.rightmove.co.uk/maximising-your-opportunity Discover more ways Rightmove is championing agents: https://hub.rightmove.co.uk/share-your-expertise/ 👤 ABOUT ALEX ISHMAEL Alex Ishmael is Founder & Director of Proceed Property, operating across South Wales and Bristol. Having started his estate agency career at 18 before going on to build his own business, Alex combines hands-on agency experience with a strong focus on using data, feedback and market behaviour to guide conversations with sellers. 🔗 FOLLOW SILVIA ELDAWI Website: https://propologi.com/ LinkedIn: https://www.linkedin.com/in/silviaeldawi/ Instagram: https://www.instagram.com/silviaeldawi/ 💬 V
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AD | This season of Golden Nuggets: Movers & Shakers is supported by Rightmove Found the rental property you want? Being ready to move quickly starts long before you make the offer. In this episode of Golden Nuggets: Movers & Shakers, Leone Ashby, Director of Harry Charles Estate Agents, joins Silvia Eldawi for a step-by-step look at how tenants can prepare for renting — from working out what they can genuinely afford to getting reference-ready, knowing what to look for at a viewing and making a strong application. 🎙️ WHAT WE COVER • What to prepare before you start searching for a rental property • How to work out a realistic rental budget • Why affordability is about more than passing a referencing check • What landlords and agents may look for during referencing • How to prepare for property viewings • What to look at beyond the appearance of a rental • Why the EPC and likely running costs matter • The pre-tenancy requests to make before agreeing to move in • What the rental-bidding rules mean for tenants • How to strengthen your application without offering more rent • Why your rental history and circumstances can help tell your story • How quickly to respond when you find the right property 👀 WHO IS THIS FOR? Anyone preparing to rent a home in England, particularly first-time renters or tenants entering a competitive rental market. It’s also useful for letting agents who want to help applicants understand what they need to have ready before they begin their search. 💡 GOLDEN NUGGET Make sure you’re going to be happy in the property, make sure you can afford to live there — and be honest about who you are and what you’re looking for. Being a strong applicant isn’t just about the rent. Preparation, communication and knowing exactly what you’re committing to can all make a difference. ⏱️ CHAPTERS 00:00 Get your pre-tenancy requests in early 00:24 Rightmove supports this season 01:30 What to prepare before searching 01:46 Work out what you can afford 05:50 Starting your viewings 07:53 Why the EPC matters 08:30 What to ask before agreeing a tenancy 08:39 Get your pre-tenancy requests in 09:30 How to make a strong rental offer 13:47 Leone’s Golden Nugget 🤝 MORE FROM RIGHTMOVE Unlock more opportunities with Rightmove: https://hub.rightmove.co.uk/maximising-your-opportunity Discover more ways Rightmove is championing agents: https://hub.rightmove.co.uk/share-your-expertise/ 🔗 FOLLOW SILVIA ELDAWI Website: https://propologi.com/ LinkedIn: https://www.linkedin.com/in/silviaeldawi/ Instagram: https://www.instagram.com/silviaeldawi/ ▶️ WATCH NEXT Watch the complete Golden Nuggets: Movers & Shakers series: https://www.youtube.com/playlist?list=PLfgAOYYBteUk 💬 VIEWS & OPINIONS The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove. This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice. ✨ ABOUT GOLDEN NUGGETS Golden Nuggets gets property’s movers & shakers talking — uncovering the stories, debates, playbooks and lessons behind the people moving the property industry forward. Hosted by Silvia Eldawi.
AD | This season of Golden Nuggets: Movers & Shakers is supported by Rightmove What does your estate agent actually need to know before they sell your home? Potentially more than you think. In this episode of Golden Nuggets: Movers & Shakers, Claire Kendall, Director of Richard Kendall Estate Agent, joins Silvia Eldawi to explain why details that may seem irrelevant to a seller at the beginning can become very relevant later in the transaction. For Claire, the advice is simple: tell your agent as much as you can. 🎙️ WHAT WE COVER • What estate agents need sellers to tell them upfront • Why agents ask so many questions at valuation • Identity, anti-money laundering and due diligence checks • Why seemingly minor details can matter later • What agents need to know about the property itself • How good agents manage seller expectations • Why communication between agents, solicitors, lenders and surveyors matters • The difference between finding a buyer and getting a sale to exchange 👀 WHO IS THIS FOR? Homeowners preparing to sell, sellers already on the market and anyone who wants to understand why an estate agent may need so much information before and during a transaction. It’s also useful for estate agents explaining to clients why gathering the right information upfront can help prevent delays and complications later. 💡 GOLDEN NUGGET “Trust the process.” Claire’s advice is to tell your estate agent as much as you can — and understand why they’re asking. Something that feels unimportant at the beginning of a sale can become very important later. Getting the right information out early gives everyone a better chance of dealing with potential issues before they hold up the transaction. ⏱️ CHAPTERS 00:00 Trust the process 00:29 Rightmove supports this season 01:03 What every estate agent wishes sellers would tell them 05:56 The checks estate agents have to make 06:35 Knowing the buyer as well as the seller 06:50 What agents need to know about the property 09:13 How well do movers understand the agent’s role? 10:12 A common misconception about estate agent fees 12:02 Claire’s Golden Nugget: trust the process 🤝 MORE FROM RIGHTMOVE Unlock more opportunities with Rightmove: https://hub.rightmove.co.uk/maximising-your-opportunity Discover more ways Rightmove is championing agents: https://hub.rightmove.co.uk/share-your-expertise/ 👤 ABOUT CLAIRE KENDALL Claire Kendall, Director, Richard Kendall Estate Agent (Wakefield) Claire draws on extensive experience helping sellers navigate property transactions from valuation through to exchange. 🔗 FOLLOW SILVIA ELDAWI Website: https://propologi.com/ LinkedIn: https://www.linkedin.com/in/silviaeldawi/ Instagram: https://www.instagram.com/silviaeldawi/ 💬 VIEWS & OPINIONS The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove. This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice. ✨ ABOUT GOLDEN NUGGETS Golden Nuggets gets property’s movers & shakers talking — uncovering the stories, debates, playbooks and lessons behind the people moving the property industry forward. Hosted by Silvia Eldawi.
AD | This season of Golden Nuggets: Movers & Shakers is supported by Rightmove Would you take over an estate agency if you’d never worked in one before? Zee Faridi did. He had no estate agency experience, no established local reputation and no track record in the market. In this episode of Golden Nuggets: Movers & Shakers, Zee Faridi, Owner of Ezmuve Estate Agents, joins Silvia Eldawi to explain how an accidental move into property became an estate agency career he never saw coming. What followed was a crash course in valuations, viewings, sales progression, pricing, local knowledge and relationship-building — all while trying to convince sellers to instruct a business they had never heard of. 🎙️ WHAT WE COVER • How Zee first entered property through investing • Why he believed he could make it work with no agency experience • Starting with no established stock or local track record • What the first few months actually looked like • Winning instructions from properties already on the market • Using availability and personal service as a competitive advantage • Handling valuations with very little experience • Learning a completely new local market • Going from chasing clients to clients chasing him • Zee’s advice to anyone entering the industry from scratch 👀 WHO IS THIS FOR? Estate agents at the beginning of their careers, people considering a move into property and anyone wondering whether a lack of traditional industry experience has to stop them getting started. It’s also relevant to agency owners building a new brand in a market where nobody knows their name yet. 💡 GOLDEN NUGGET “Be yourself, because no one can take that away from you and no one can duplicate that.” ⏱️ CHAPTERS 00:00 From chasing clients to clients chasing him 00:23 Rightmove supports this season 00:56 Zee’s unconventional route into property 03:25 Why Zee believed he could make it work 07:14 The first few months 11:36 Overcoming “I’ve never heard of you” 11:51 Relationship-building is still the foundation 12:06 From outbound chasing to inbound enquiries 12:25 Learning a market he didn’t know 12:53 Doing the A to Zee of estate agency 13:21 Zee’s Golden Nugget 🤝 MORE FROM RIGHTMOVE Unlock more opportunities with Rightmove: https://hub.rightmove.co.uk/maximising-your-opportunity Discover more ways Rightmove are championing agents: https://hub.rightmove.co.uk/share-your-expertise/ 👤 ABOUT ZEE FARIDI Zee Faridi is Owner of Ezmuve Estate Agents in West Yorkshire. After running online businesses and beginning his own property investment journey, he took over a newly established estate agency and learned the profession while building the business. 🔗 FOLLOW SILVIA ELDAWI Website: https://propologi.com/ LinkedIn: https://www.linkedin.com/in/silviaeldawi/ Instagram: https://www.instagram.com/silviaeldawi/ 💬 VIEWS & OPINIONS The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove. This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.
AD | This season of Golden Nuggets: Movers & Shakers is supported by Rightmove Why does selling a property in the UK still take so long — and what can sellers do before they even find a buyer to make the process easier? In this episode of Golden Nuggets: Movers & Shakers, Liana Loporto-Browne, Managing Director of Loporto Browne Residential, joins Silvia Eldawi to unpack where delays can creep into a property transaction and why waiting until a buyer is found to start preparing can cost valuable time. 🎙️ WHAT WE COVER • Why the property selling process can become so complicated • Why having more property information available upfront could help • What could be included in a property information pack • Liana’s view on buyer commitment and reservation deposits • What sellers can do before any wider reform • Why sellers should instruct solicitors earlier • Why getting sale-ready matters • Why flexibility around viewings can help 👀 WHO IS THIS FOR? Homeowners preparing to sell, movers already on the market and anyone who wants to understand why the period between agreeing a sale and reaching exchange can take so long. It’s also useful for estate agents helping sellers prepare earlier and reduce avoidable delays once a buyer is found. 💡 GOLDEN NUGGET “Get sale ready.” Liana’s advice is simple: don’t wait until you find a buyer before instructing solicitors and gathering the information needed for the transaction. Do the hard work at the beginning to potentially save time, money and heartache later. ⏱️ CHAPTERS 00:00 Liana’s goal: faster conveyancing 00:21 Rightmove supports this season 00:54 Why is selling a property so complicated? 03:37 What would Liana change? 06:19 Should buyers have more financial commitment? 07:09 What can sellers do right now? 08:48 Liana’s Golden Nugget: get sale-ready 09:25 Why flexibility matters in a challenging market 🤝 MORE FROM RIGHTMOVE Unlock more opportunities with Rightmove: https://hub.rightmove.co.uk/maximising-your-opportunity Discover more ways Rightmove are championing agents: https://hub.rightmove.co.uk/share-your-expertise/ 👤 ABOUT LIANA LOPORTO-BROWNE Liana Loporto-Browne is Managing Director of Loporto Browne Residential in London and a former President of Propertymark. She draws on both agency and industry experience to explore why property transactions can take so long and what sellers can do earlier to make the process more prepared from the outset. 🔗 FOLLOW SILVIA ELDAWI Website: https://propologi.com/ LinkedIn: https://www.linkedin.com/in/silviaeldawi/ Instagram: https://www.instagram.com/silviaeldawi/ ▶️ WATCH NEXT Watch the complete Golden Nuggets: Movers & Shakers series: https://www.youtube.com/playlist?list=PLfgAOYYBteUk 💬 VIEWS & OPINIONS The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove. This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.
AD | This season of Golden Nuggets: Movers & Shakers is supported by Rightmove Ben Madden never planned a career in property. He started out in retail and hospitality, moved into estate agency almost by chance — and his first six months in sales were, in his own words, “a bit of a disaster”. Then he moved into lettings. That changed everything. In this episode of Golden Nuggets: Movers & Shakers, Ben Madden, Principal Director of Fine & Country West London, joins Silvia Eldawi for a conversation that comes with a little history: Silvia was once Ben’s line manager. More than two decades later, they look back at the people, decisions and market conditions that shaped his squiggly career path — from agency and business ownership to mentoring, recruitment and digital media. 🎙️ WHAT WE COVER • Why moving into lettings changed Ben’s career • The set of keys that unexpectedly led to a new job • Launching his own company in 2008 • Why the right manager can affect someone’s career trajectory • Recruiting for drive and determination • Creating The Boys Club • His work with Fine & Country • Moving into digital media and video • Coming full circle more than 20 years later 👀 WHO IS THIS FOR? Estate agents building their careers, managers responsible for developing people and anyone wondering whether they’re in the wrong profession — when they may simply be in the wrong role, team or environment. It’s also useful for agency owners thinking about recruitment, culture and how to spot potential beyond someone’s previous experience. 💡 GOLDEN NUGGET “Who you’re setting up for that interview can determine someone’s entire life trajectory.” Sometimes the right career move isn’t leaving the industry. It’s finding the part of it — and the people — where you thrive. ⏱️ CHAPTERS 00:00 Tough markets force businesses to adapt 00:23 Rightmove supports this season 00:56 Ben and Silvia go way back 04:09 Leaving to start Thorgills 06:39 Why Ben switched from sales to lettings 07:19 Recruiting for drive and determination 07:33 The interviews that changed Silvia’s career 10:38 Ben’s simple formula for keeping good people 11:35 What Ben does today 14:42 Full circle, 22 years later 🤝 MORE FROM RIGHTMOVE Unlock more opportunities with Rightmove: https://hub.rightmove.co.uk/maximising-your-opportunity Discover more ways Rightmove are championing agents: https://hub.rightmove.co.uk/share-your-expertise/ 👤 ABOUT BEN MADDEN Ben Madden is Principal Director of Fine & Country West London. His career spans estate agency, business ownership, industry leadership and property media. After starting in agency in West London, he went on to establish Thorgills and later sold the business. Today, he combines his work with Fine & Country with mentoring, industry initiatives and digital media. 🔗 FOLLOW SILVIA ELDAWI Website: https://propologi.com/ LinkedIn: https://www.linkedin.com/in/silviaeldawi/ Instagram: https://www.instagram.com/silviaeldawi/ 💬 VIEWS & OPINIONS The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove. This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.