Show Notes
On this episode of Beyond the Buildings, host Maiclaire Bolton Smith sits down with Amy Gromowski, Cotality's Head of Data Science, to walk through Cotality's new survey and make sense of what homebuyers are actually demanding from housing AI.
01:49 – There's a trust deficit in AI, but why are people increasingly skeptical?
03:38 – Why are mistakes human, but technology is expected to be infallible?
06:25 – There's value in human validation, and it’s good for business’ bottom lines.
08:21 –Will people ever trust AI more than human real estate professionals?
09:23 – Why is Gen Z actually the biggest skeptic of AI in real estate?
11:57 – Transparency is table stakes for encouraging buy in for AI technologies.
13:40 – What does good AI transparency look like anyway?
19:42 – The future of innovation belongs to those who use automation to elevate, rather than replace, human connection
Links: https://www.cotality.com/insights/analysis/trust-but-verify-ai https://www.cotality.com/insights/articles/small-investors-big-squeeze
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