Show Notes
YOU ARE A 10,000 POUND ELEPHANT CHAINED TO A SMALL STAKE
A baby elephant tied to a wooden stake stops pulling. Years later, fully grown, it still doesn't try. Dr. Jake Tayler Jacobs names the four beliefs keeping healthcare organizations chained the same way, where they came from, and how to break each one.
IN THIS EPISODE • Why "SPD will always be reactive" confuses responding to demand with always being behind it • The math on "cost center": a $50 million OR losing 3% to SPD drag leaks $1.5 million • Why the OR's dissatisfaction is a signal, not a character flaw • How "we're doing the best we can" sets a false ceiling, and why you propose a business case instead of a budget ask
YOUR CHALLENGE Ask your OR: what would excellent SPD support look like to you, and what would have to be true for you to trust us completely? Then really listen.
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