Internal communication lessons from Médecins Sans Frontières – with Eva Kongs (#131)
The Internal Comms PodcastShow Notes
Médecins Sans Frontières (Doctors Without Borders) is one of the world’s best-known and most extraordinary not-for-profit organisations.
One of its core principles is témoignage – to bear witness, to share. Communication, therefore, sits at the very heart of its mission and as Head of Internal Communications, Eva Kongs leads efforts to communicate with staff responding to some of the world’s most devastating crises.
From an internal communications perspective, this is a challenge like few others. 130 different nationalities. A truly frontline workforce setting up field hospitals, mobile clinics and improving sanitation in disaster zones. And an extraordinary range of roles – from medical professionals to drivers, accountants to anthropologists, fundraisers to architects.
In this special episode, Katie Macaulay and Eva (a long-time Internal Comms Podcast fan) discuss transcreation, how print at Médecins Sans Frontières has made a clever comeback, how experience can be more important than position and having a clear purpose.
Don’t miss it.
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