My Business Playbook

632: My No Dickhead Policy: Dealing With Online Hate as a Business Owner

My Business Playbook

Show Notes

Want to get coached by Laura? Book a Scale Session here: https://tools.laurahiggins.com/scale

A hater joined my free workshop and stuck around just to trash me in front of 280 people - and I had a choice to make in real time. In this episode I'm walking you through exactly what happened, what I said, and the three insights that changed how I think about criticism forever. If you've ever felt scared to be visible online because of what people might say, this one's for you.

The moment a "menace" derailed my free workshop - and why I stopped everything to address it live Why I have a strict no dickheads policy (and how enforcing it sets the tone) The uncomfortable truth about why one nasty comment feels louder than 100 kind ones What happened the second I set a boundary - the chat blew up and here's why Why repelling the wrong people is actually your best marketing move

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