Show Notes
David Hyman - Co-Founder, Lendi Group, reveals how AI is fundamentally reshaping the mortgage broking industry. With a $107 billion loan book and 1,400 brokers under management, David shares the inside story of merging two major brands, building AI agents that analyse 600-page contracts in under two minutes, and why brokers who don't adapt may not survive the next five years.
From taking top brokers on study tours to Anthropic, Nvidia and Salesforce in San Francisco, to deploying AI voice agents that increased customer engagement from 17% to 80%, this episode breaks down the practical reality of going "AI native" in financial services.
Whether you're a mortgage broker, business owner, or just curious about how AI is changing traditional industries, this conversation offers a rare look inside one of Australia's most innovative financial services groups.
0:00 — Stepping down as CEO to go all-in on AI
5:01 — The painful reality of integrating 1,400 brokers
15:54 — What AI agents actually are (and why they're not replacing brokers)
19:04 — Contract Analyser: 600 pages reviewed in under 2 minutes
28:24 — "If you're not using AI, you may not have a job in 5 years"
33:30 — The vision: Redefining how Australians buy property
44:10 — How to actually use AI in your workflow (practical tips)
If you want to build a sustainable, profitable broking business and learn from the best in the industry, subscribe and never miss an episode.
Learn more about Flint: https://flintgroup.au/
Connect with Christian Stevens:
LinkedIn: https://www.linkedin.com/in/propertyfinance/
Instagram: https://www.instagram.com/cmrstevens/
Connect with David Hyman:
LinkedIn: https://www.linkedin.com/in/dhyman/
More from Beyond The Numbers With Christian Stevens
Corey Goldby is the Managing Partner of Source Financial and the founder of the Fat Profits Podcast. In just three years, he’s grown his broking and accounting businesses to a team of 35 — and is now preparing for the next major stage of that growth.
Damien Roylance and Vincent Moore have spent the last decade growing Entourage from a small brokerage into a five-office business with more than 50 people and a multi-billion-dollar loan book.
Mackenzie Jones is a finance broker at Flint and one of the newest faces in the industry. After starting at CBA, she made the jump into broking at just 22, bringing the same discipline, competitiveness and consistency that made her a two-time martial arts world champion.
Ryan Sweeney is the Founder and CEO of Front Financial, and at just 25 he’s already gone from broker to running a fast-growing finance business.
*Content warning: This episode includes an open conversation around suicide and mental health, including personal experiences with loss. Viewer discretion is advised. If you or someone you know is struggling, please reach out to a support service.