
Show Notes
EVERY KEPT PROMISE IS A DEPOSIT IN THE TRUST BANK
Early in his career, Dr. Jake Tayler Jacobs got tough 360 feedback about his communication style, and his first instinct was to hide. Instead, he brought it to his next team meeting, owned it, and asked for their help. That moment of vulnerability became the foundation for this episode on building trust and strong relationships.
IN THIS EPISODE • Why leading with vulnerability builds trust instead of weakening your authority • The simple one-on-one opener he uses: "What was the highlight of your weekend?" • Kim Scott's radical candor, with a real example of feedback that leads with care and ends with a plan • His daily running list of commitments, and why closing the loop on small things matters
YOUR CHALLENGE Pick one trust practice to lean into this week. Start small, stay consistent, and watch what it does to your team.
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